Established in 1981 the School of Electrical and Electronic Engineering (EEE) is one of the founding Schools of the Nanyang Technological University. Built on a culture of excellence the School is renowned for its high academic standards and research. It is one of the largest EEE schools in the world with more than 120 faculty members and an enrolment of more than 4000 of which about 1000 are graduate students. We invite applications for the position of Assistant Manager Business Operations Management. The incumbent shall assist in driving operational excellence across multiple business units in the School of Electrical and Electronic Engineering.
Key Responsibilities include but are not limited to:
Digitalisation & Process Innovation: Lead the digital transformation of administrative workflows converting manual/PDF processes into automated solutions using Microsoft Forms Power Automate and related tools. Identify inefficiencies design streamlined solutions and implement sustainable digital-first processes to enhance operational efficiency.
Data Analytics & Reporting: Collect maintain and analyse graduate student data on enrolment progress and outcomes. Develop dashboards to monitor programme performance and prepare clear data-driven reports and presentation decks for School leadership to support decision-making.
Marketing & Outreach: Assist in promoting NTU EEE graduate research programmes by preparing publicity materials (brochures web content social media) coordinating online/onsite information sessions outreach events and campaigns and supporting international recruitment initiatives to improve student quality and diversity.
Graduate Student Administration: Provide administrative support for admissions candidature QE thesis submission and graduation processes. Assist faculty and students with programme-related queries and coordinate with central offices to ensure compliance with NTU policies contributing to smooth and timely student processes.
Skills & Competencies
Strong organisational analytical and planning skills with excellent communication and interpersonal abilities to engage faculty students management and external partners.
Meticulous detail-oriented proactive and able to manage multiple priorities under tight deadlines.
Ability to work independently as well as collaboratively in a team.
High learning agility adaptability and problem-solving capability.
Digital literacy with proficiency in Microsoft Office (Word Excel PowerPoint Acrobat) and familiarity with workflow automation tools such as Power Automate.
Requirements
Minimum Bachelors degree in Business Administration Information Systems Education or related fields.
At least 3 years of relevant administrative or digital transformation experience preferably in higher education.
Strong communication problem-solving and time management skills.
IT-savvy; experience in workflow automation dashboards and basic scripting knowledge (e.g. JavaScript) is an advantage.
We regret to inform that only shortlisted candidates will be notified.
Hiring Institution: NTURequired Experience:
Manager
Nanyang Technological University is one of the top universities in Singapore offering undergraduate and postgraduate education in engineering, business, science, humanities, arts, social sciences, education and medicine.