Sr. Marketing Operations Manager (mwd)

Operational Excellence & Process Management

• Own and continuously optimize internal marketing processes workflows and documentation.

• Partner with marketing leadership to translate strategic priorities into scalable operational processes and measurable outcomes.

• Manage and evolve sprint structures and planning routines to ensure alignment and accountability across teams.

• Identify prototype and implement AI-driven solutions to enhance marketing efficiency and operational excellence through AI automation.

• Increase visibility of priorities project status and dependencies.

• Act as the main point of contact for process-related questions templates and best practices.

Financial Operations & OPEX Management

• Oversee the planning and management of an eight-figure annual marketing budget in close partnership with Marketing Leadership and Finance. Deep understanding of key SaaS business metrics is required.

• Ensure accurate budget forecasting reporting and variance analysis to support planning cycles.

• Act as the internal point of contact for all invoice-related processes ensuring smooth collaboration with Finance.

• Provide operational insights to improve financial efficiency and transparency.

Marketing Meetings & Internal Communications

• Own the planning and execution of key internal marketing touchpoints including All-Hands Leadership meetings and off-sites ensuring alignment engagement and strategic communication across teams.

• Support internal workshops training sessions and other engagement initiatives for the marketing team.

• Collaborate with Marketing Leadership on agenda planning follow-ups and communication cadence.

Administrative & Operational Support

• Oversee documentation standards and knowledge management systems to ensure transparency and scalability across marketing.

• Identify and address operational bottlenecks to ensure the teams tools and systems support high performance.

• 6 years of experience in marketing operations business operations or project coordination ideally in a B2B SaaS or tech environment.

• Strong organizational and process-thinking skills detail-oriented with a focus on efficiency.

• Excellent communication and stakeholder management skills.

• Strong financial and operational acumen with a deep understanding of key SaaS business metrics (e.g. CAC LTV payback period).

• Hands-on experience designing implementing or optimizing AI workflows or agents for marketing content or operational automation.

• Advanced proficiency in Google Sheets and Excel with the ability to analyze data build reports and derive insights.

• Experience with BI or reporting tools (e.g. Looker Studio Tableau) is a plus.

• Familiarity with Asana Jira or similar tools.

• Highly proactive and structured.

• Collaborative service-minded and adaptable.

• Strong sense of ownership and accountability.

• You thrive in fast-paced environments.
  
  

• Joining Usercentrics means becoming part of a fast-growing diverse and international team of tech enthusiasts and entrepreneurially-minded who build our success story together
• Company culture is important to us - we strive to continuously develop a positive vibrant and inspiring environment that enables everyone to thrive both personally and professionally
• Get involved! We have plenty of initiatives and love to see people from all department enthusiastically participating and shaping our future together in different cross-department projects
• Your work-life balance is important to us too - we offer flexible working hours hybrid working and the possibility of workcations (in accordance with our company policy)
• We always remember to have fun along the way both in our day-to-day work and at our regular team events on site in our offices in Munich Copenhagen Odense Lisbon and Prague or online
• You are the most valuable asset to our company which is why were happy to offer awesome benefits like our personal development budget job-related language courses and a lot more (depending on your location) to focus on your well being

• Development Budget for every employee: 800-EUR/ year
• Job-related Language Courses (English German Czech Spanish etc.): 350- EUR/ year
• Hybrid working policy and the possibility to take a workcation (90 days per year from a European country)
• Online yoga sessions
• Headspace App
• Events - Team Buildings happy hours parties/get togethers occasional company covered breakfasts/lunches in/across offices online/in person etc.
• Gifts - We celebrate life & work milestones at UC (work anniversaries new bom babies and similar)
• Snacks fruits coffee and drinks in the office

We are driven by our values #BeBrave #BetterTogether #LeadbyExample #InnovateWithPurpose #PassionForPrivacy #GiveBack and #ComeAsYouAre. They show what we believe in and how we work. They help make our team special and guide us in everything we do. Theyre the heart of our company and inspire us to do our best every day.

We strive to create a diverse equitable and inclusive environment (DEI) where everyone feels valued respected and empowered to reach their full potential. We believe that our different backgrounds experiences and perspectives are our greatest strengths so we are committed to building with them as we foster innovation and drive our success.

We recognize that this is an ongoing journey. We commit to listening and to continuous learning growth and improvement. By embracing DEI principles we will create a more just and equitable society and we are proud to play our part in making this vision a reality.

We are #BetterTogether.