Senior Operations Manager

Accelerate your career. Join the organization thats driving the worlds technology and shape the future.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population we play a vital role in the worldwide IT sales channel bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach diverse solutions and services portfolio and digital platform Ingram Micro Xvantage set us apart. Learn more at

Come join our team where youll make technology happen in surprising ways. Lets shape tomorrow - itll be a fun journey!

Location: Carol Stream IL
Industry: Distribution Logistics Automated Warehousing
Work Environment: Automated distribution center

Language Preference (Not Required):Fluency in Hindi or Spanish is preferred but not required.

About the Role

We are seeking an experienced Senior Warehouse Operations Manager to lead and optimize operations at our Carol Stream Illinois distribution center. This role is ideal for a hands-on data-driven leader with a strong background in lean process improvement automated conveyance systems and large-scale warehouse operations.

You will oversee end-to-end warehouse operationsincluding receiving storage fulfillment and shippingwhile driving continuous improvement initiatives that enhance throughput space utilization safety and cost efficiency. Experience working in highly automated environments including ASRS (Automated Storage and Retrieval Systems) is strongly preferred.

Key Responsibilities

• Lead daily operations across receiving storage order fulfillment packaging and outbound shipping

• Ensure accurate inventory control material accountability and audit compliance

• Oversee shipping and receiving schedules to optimize workflow dock utilization and warehouse space

• Drive operational excellence through lean methodologies (Kaizen continuous improvement events standard work)

• Lead annual improvement plans and lean events presenting results and ROI to executive leadership

• Ensure effective operation and maintenance of facilities equipment and automated material handling systems

• Partner with cross-functional teams to implement operational policies procedures and performance standards

• Utilize data and reporting to monitor KPIs identify gaps and implement corrective actions

• Influence internal stakeholders and external partners (vendors suppliers) to align on process improvements

• Support strategic planning by providing input into long-term operational and capacity strategies

Leadership & People Management

• Lead and develop manager-level direct reports and their teams

• Set clear objectives aligned to broader business and operational goals

• Provide coaching direction and performance feedback to drive accountability and engagement

• Balance strategic leadership with hands-on operational involvement when expertise is needed

• Serve as a trusted operational partner to senior and executive leadership

What You Bring

• 5 years of experience leading manager-level leaders within warehouse or distribution operations

• Strong background in warehouse management logistics or supply chain operations

• Proven experience implementing lean process improvement initiatives in fast-paced environments

• Exposure to automated conveyance systems; ASRS experience is a strong plus

• Ability to lead through moderately complex operational challenges and ambiguity

• Demonstrated ability to influence across functions and levels of the organization

• Strong analytical decision-making and problem-solving skills

• Excellent communication and presentation skills including executive-level reporting

Education & Experience Requirements

• Bachelors degree (4-year) required

• 8 years of functional experience in warehouse logistics or distribution operations

• Minimum of 5 years in a leadership role managing manager-level direct reports

• Demonstrated mastery of warehouse operations with measurable business impact

• Advanced degree (Masters) preferred but not required

Why Join Us

• Lead operations in a modern automated distribution environment

• Influence strategy and drive visible measurable operational improvements

• Work with advanced warehouse technologies and continuous improvement programs

• Competitive compensation and leadership growth opportunities

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidates primary work location pay grade and variable compensation plan. Individual base pay within each range depends on various factors in addition to primary work location such as complexity and responsibility of role job duties/requirements and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards including merit increases annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits paid time off parental leave a 401(k) plan and company match short-term and long-term disability coverage basic life insurance and wellbeing benefits among others.

This is not a complete listing of the job duties. Its a representation of the things you will be doing and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age veteran status or any other protected category under applicable law.