Ranger Operations Program Manager

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Job Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES

Project Management and Policy Development

• Research and develop Ranger-related policy to guide operations.

• Manages the development and review of policies programs and other operational guidance working with Ranger Leadership and Ranger Workgroup teams.

• Ensures final products are appropriately reviewed to ensure consistency with other relevant guidance.

• Develop project plans timelines deliverables and metrics relevant to the implementation of the Ranger Strategic Plan and other department initiatives.

• Leads the development of the workflow manages meetings tracks and communicates project status to Ranger Leadership Team and Rangers through updates and reports.

• Manages complex projects such as the Ranger Operations Manual (ROM) including the review of ROM policies necessary updates as well as additions to standard operating procedures (SOPs).

• Coordinates feedback from the Ranger Senior Manager Supervisors Rangers Boulder Police Department (BPD) City Attorneys Office (CAO) City Racial Equity Staff Human Resources Risk Management staff and union representatives on all updates changes and new policies or procedures. Manages internal discussion and communication to resolve comments to support timely decision-making.

• Works with staff in the Boulder Police Department (BPD) and City Attorneys Office (CAO) to understand changes to relevant federal state and municipal law enforcement and Ranger Services laws and regulations. Stays up to date on the relevant legal policies of partner agencies and manages internal review of related policies.

• Provides opportunities for efficient project completion by team members including clear requests feasible timelines check-ins as needed and encouraging acknowledgement.

• Solicits feedback from team members for process improvement and modifies process when practicable.

• Keeps projects on task and makes decisions in a timely manner sometimes with incomplete information and under tight deadlines.

• Responds by managing emergent projects as required and communicating pertinent information to staff.

• Supports the mentorship of Ranger workgroup staff for increasing organizational capacity and improving the quality of service delivery.

Training Coordinator

• Coordinates schedules plans documents and manages ongoing training logistics for Commissioned (POST) and Limited Commission (LC) Rangers.

• Documents all mandated training tracks any changes in requirements and ensures enough training opportunities are available to maintain all required certifications in law enforcement emergency medical wildland fire and environmental education.

• Works with external training providers (such as contractors Boulder Police Department and Boulder Fire Department) to schedule trainings that do not overlap maintains schedule.

• Reviews policies with training needs and curriculum and recommend changes. Keeps abreast of changing requirements and state mandated trainings required by law- this will require communication with BPD training staff and POST.

• Develop partnerships and coordination with the Boulder Police Department to provide training and coordination between OSMP BPD and Parks and Recreation for Ranger training needs.

• Maintains documentation of each Rangers trainings and reports out to POST NWCG CGIS and National EMT and EMR registry.

• Delegates and oversees data entry and management of these records.

• Reports to Rangers and supervisors regularly over the year to track progress on Rangers certification requirements particularly for mid-year review.

• Tracks the effectiveness of training sessions to ensure employees acquire necessary skills and meet required standards recommends changes to leadership staff.

• Uses problem solving skills creativity and innovative approaches to help Rangers identify training needs and techniques.

• Works with and supports Ranger Skills Instructors with training plans facility reservations calendar invites equipment needs and scheduling.

Quartermaster

• Coordinates purchase and delivery of uniforms supplies and equipment for commissioned and noncommissioned members of the Ranger workgroup. This includes PPE and office supplies.

• Researches and purchases all equipment uniforms and supplies pertaining to Ranger law enforcement emergency medical and wildland fire duties. This includes the requisitioning outfitting maintenance updating and disposition of all items including patrol vehicles truck and hand-held radios.

• Ensures security of delivery and storage of sensitive restricted or hazardous materials and supplies.

• Signs for and immediately secures inside CJIS section of Cherryvale office.

• Ensures all uniforms and items designating and identifying rangers will be stored securely.

• Available during work hours at the Ranger headquarters office to manage fleet facilities and logistics needs for planned and unplanned needs.

• Schedules and brings radios to the shop and trucks to fleet as necessary.

• Tracks equipment failures and shortcomings research best most cost-effective equipment options standards in law enforcement wildland fire and EMS. Makes recommendations to the Ranger Leadership team.

• Identifies and brings forth issues arising from equipment to Ranger leadership staff; works with supervisors to find solutions.

• Provides oversight guidance and management of equipment and uniform procurement to ensure Rangers have effective equipment and safety gear. Ensures ongoing inspections occur and that outdated faulty equipment is ethically and legally dispositioned by current best practices.

• Documents inventory inspection and disposal of equipment and uniforms.

• Assists with onboarding and offboarding equipment management and preparing office and locker space.

• Supports Rangers to help compile submit and receive orders dispose of and manage stock.

• Other duties as required.

Administrative Support

• Analyzes develops measures and implements process improvements for work planning and operations.

• Evaluates existing systems and processes seeks staff input develops recommendations for improvement.

• Provides information and analysis to assist Ranger Leadership in decision making and participates in the implementation of strategies to improve the Ranger Operations.

• Supports management and security of Ranger-used facilities by coordinating and communicating with facilities managers and maintenance staff at the direction of a Ranger group supervisor or manager. Relays pertinent information to staff.

• Plays the appropriate role in leading and facilitating meetings including but not limited to taking notes.

• Supports Ranger leadership during hiring processes including scheduling candidate interviews and follow-up.

• Provides a high level of customer service and support to candidates throughout the multi-step hiring process ensuring they are completing each step receiving clear communication.

• As directed provides administrative support to Ranger team during emergencies including delivering equipment and supplies to the field radios to the shop trucks to fleet procuring and providing food and water at the Ranger Headquarters or command.

MINIMUM QUALIFICATIONS

• Ability to clearly and concisely communicate both verbally and in writing.

• Ability to analyze complex problems develop and present recommendations and write reports.

• Ability to demonstrate experience working well as a member of an interdisciplinary team and ability to be creative in implementing new project ideas.

• Ability to demonstrate excellent interpersonal skills including the ability to maintain effective working relationships with professional contacts the public boards consultants and employees at all levels of the organization.

• Knowledge of and experience in policy-based project management including policy analysis strategic thinking and policy development.

• Ability to develop and maintain accurate filing systems.

• Ability to maintain NCIC/CCIC clearance capability.

• Ability to recognize needs assess possible methods to meet needs and act on solutions in a timely and consistent manner.

• Ability to work independently with minimal supervision to assume responsibility to prioritize and resolve problems to work under pressure to coordinate and manage complex projects and to meet timelines.

• Knowledge and understanding of purchasing guidelines and budgeting processes to ensure efficiency and compliance in purchasing and allocation of resources.

• Skills in grammar proofreading and editing.

• Skills in Microsoft Office including Word Excel and PowerPoint.

• Skills in organization and time management.

• Valid Drivers License and ability to maintain an acceptable motor vehicle record.

• Have and maintain acceptable background information including criminal conviction history.

PREFERRED QUALIFICATIONS

• Knowledge of natural lands management or previous land management experience for local state or federal agencies in a natural resource setting.

• Knowledge of polices and procedures related to law enforcement and/or ranger duties.

• Knowledge of training requirements for POST certification and Limited Commission to support coordination.

• Knowledge and skill at an extensive level of inventory control methods supply tracking and procurement procedures necessary for maintaining Ranger equipment uniforms tools and operational supplies.

• Previous law enforcement experience.

• Project management certification.

• Bachelors degree from an accredited college or university in a preferred field of natural resource management planning environmental science criminal justice leadership or other related field.

REQUIRED EDUCATION AND EXPERIENCE

• Bachelors degree from an accredited college or (8) years of related experience may substitute for the education requirement only.

• Two to three (2-3) years project management or related experience.

SUPERVISION
Supervision Received: Open Space and Mountain Parks Deputy Director (Community Connections)

Supervision Exercised: None

WORKING CONDITIONS AND REQUIREMENTS

• Physical and mental effort: Sufficient clarity of speech and hearing or other communication capabilities that permits the employee to communicate effectively on the phone and in person. Sufficient vision or other powers of observation that permits the employee to review evaluate and prepare a variety of written documents and materials. Sufficient manual dexterity that permits the employee to operate computer equipment and other office equipment. Ability to work under stress from deadlines changing priorities and conditions.

• Working environment: Due to the necessity to support the Ranger team with both project management and emergent needs in-person work at the Ranger Cherryvale headquarters is required on most days. Ability to work in an office and outdoor setting to support the business needs of the Ranger to lift and carry equipment; to stand walk and kneel while performing duties on a regular basis. Works in a setting subject to continuous interruptions and background noises. Ability to work occasional nights and weekends and if necessary ability to support in times of disaster (fire flood etc.)

• Machines and equipment used: Frequently uses standard office equipment including personal computers telephones calculators and copy/fax machines.

Additional Job Description:

Last updated: December 2025

The City of Boulder is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected statute. For individuals with disabilities who would like to request an accommodation please send a request to