DSHS ESA Public Benefits Specialist 5

Thurston County, WA - USA

Monthly Salary: $ 5011 - 6735

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

DSHS ESA Public Benefits Specialist 5

The Economic Services Administration Community Services Division has a leadership opportunity for a Public Benefits Specialist Supervisor (PBS5) to join our team in Olympia WA.

This role directly supervises and manages workflow and quality assurance for a unit of Public Benefits Specialists and lead workers within a Community Services Office (CSO).

This role is a fundamental part of maintaining accountability and integrity of all CSD programs by providing quality control and insuring payment accuracy. The position Influences outcomes and builds strategic partnerships with entities such as other state agencies and local community offices for the delivery of human services to individuals families and communities.

This role will have access to the Washington Health Plan Finder (HPF) system and personally identifiable information (PII). Per the Information Exchange Agreement No. 2013-02 between the Centers for Medicare & Medicaid Services (CMS) and State-Based Exchanges for the disclosure of health insurance affordability programs information under the Patient Protection and Affordable Care Act passing a criminal background check is required for this position.

Some of what youll do:

Supervises a unit of Public Benefits Specialists 1-4 who gather information and determine client eligibility for public assistance programs

Conducts or arranges for timely technical and professional training for staff including the agencys Public Benefits Specialist Training for new staff
Conducts regular and productive unit and 1:1 meeting with staff
Explains policies rules procedures and agency goals and performance information to unit staff
Analyzing monitoring and assigning unit tasks workload and performance standards to ensure smooth flow of work
Completing employee performance appraisals and annual performance evaluations to review
Assist customers with the process of applying for Apple Healthcare by entering information into the Health Plan Finder (HPF) system on behalf of clients
Administering and adhering to provisions in the collective bargaining agreement and personnel rules
Analyzing agency policy and practices and collaborating with other supervisors/management to develop modify or improve local policies and procedures
Effectively manage and maintain partnership relations with community partners

Additional knowledge skills and abilities that were looking for:

Ability to build effective working relationships with assigned subordinate lead workers administration officials management team service staff partner agencies contract providers and the public
Effectively manage and maintain partnership relations with community partners
Ability to analyze and evaluate performance data identify trends create reports to communicate findings and issues to stakeholders
Maintain working knowledge of eligibility for all public assistance programs
Ability to assist others in interpretation and analysis of data

Who should apply

One year of experience as a Public Benefits Specialist 3 or 4.

Bachelors degree and three years of experience examining/processing medical insurance or rehabilitation claims unemployment insurance claims or a job providing staff support in public assistance eligibility determination or in a job analyzing verifying and evaluating financial data and information.

Three years of out-of-state experience conducting financial eligibility determination for public assistance to include financial medical and food benefit programs will be considered toward experience.

Note: Related or closely related employment experience may substitute year for year for education.

Interested
Apply today! Please include the following with your application:

Cover letter resume and current contact information for three professional references.

QuestionsEmail the recruiter at and reference job number 08955.

The Department of Social and Health Services (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging common purpose shared values and meaningful work. It is crucial to our agencys vision that you bring a fairness access and social justice commitment to your work with DSHS. We strive to support all Washingtonians including Black Indigenous and People of Color people with physical behavioral health and intellectual disabilities elders LGBTQIA individuals immigrants and refugees and families building financial security.

Supplemental Information

Prior to a new hire a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid drivers license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment its programs or services on the basis of age sex sexual orientation gender gender identity/expression marital status race creed color national origin religion or beliefs political affiliation military status honorably discharged veteran Vietnam Era recently separated or other protected veteran status the presence of any sensory mental physical disability or the use of a trained dog guide or service animal by a person with a disability equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at . Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-.

E-Verify is a registered trademark of the U.S. Department of Homeland Security

Required Experience:

DescriptionDSHS ESA Public Benefits Specialist 5The Economic Services Administration Community Services Division has a leadership opportunity for a Public Benefits Specialist Supervisor (PBS5) to join our team in Olympia WA. This role directly supervises and manages workflow and quality assurance fo...