Merchandising Support Specialist

Provides administrative data management transactional and program execution support on the Item Management team for Merchandising. Duties are varied but could include: data management researching data inconsistencies and handling ad-hoc requests. Ensures deliveries are monitored as to schedule suitability and completion. Ensures effective planning calendar management company supplier communication and internal coordination.

Key job responsibilities
Takes ownership and plays a lead role in performing promo support duties and responsibilities.
Ensures / validates complete and accurate processing of promo files prior to submission.
Leverages understanding of marketing and billing processes to troubleshoot discrepancies and issues with both the Marketing and Billing teams.
Troubleshoots issues with Excel files and application anomalies.
Runs data audits to ensure accurate data alignment.
Contributes to improving applications used by the purchasing team.
Maintains positive and productive working relationships with suppliers and business partners.
Assists in report generation for recurring and ad hoc reports.
Provides backup support for Category Managers Merchandising Assistants Marketing Team and other WFM Team Members.
Prepares documentation and reports for cross-functional teams (i.e. Accounting).
Recognizes gaps in promo processes and recommends actions to improve.
Works with Category Merchant Team Members to ensure data and information are collected processed and completed on time and as per requirements.
Handles higher-level specialist activity.
Works closely with Team Members customers and partners to understand process-related issues and develop effective solutions.
Responds to stakeholder inquiries by researching addressing and resolving identified issues.
Researches and provides data for internal and external audits as required.
Mentors new Team Members when needed.


- High School diploma or equivalent
- Knowledge of MS Excel Word and Windows Operating Systems
- Experience that includes strong analytical skills attention to detail and effective communication abilities

- Associates degree or above or Advanced technical degree
- Scanning and validation software abilities preferred.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $31200/year in our lowest geographic market up to $62700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.