Dispatcher
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Job Location:
Colorado Springs, CO - USA
Yearly Salary:
$ 50700 - 65419
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Dispatcher
Department of Public Safety
Elevate Your Career at UCCS: Innovate Inspire and Impact in the Rockies!
Who We Are
Salary Range:$50700 - $65419 annually. Compensation will be commensurate upon experience and position is Non-Exempt from the Fair Labor Standards Act (FLSA) overtime provisions.
Work Location: On-Site
At UCCS our employees are our most valued asset. Were proud to offer:
Generous Time Off: Enjoy 22 vacation days 10 sick days paid parental leave 13 recognized holidays and provisions for bereavement jury duty and FAMLI Leave. - Robust Health Coverage: Our comprehensive medical plans cover preventative care at no cost including a yearly mental health visit. Plus benefit from affordable dental vision plans and competitive prescription drug prices.
- Financial & Retirement Benefits: Take advantage of our health savings flexible spending accounts and life and disability insurance. Plan for your future with our retirement options.
- Further Your Education: Avail twelve (12) waived credits per academic year for courses at any CU campus. We invest in your educational and professional growth.
- Wellness & More: From wellness programs aimed at achieving your best self to various additional benefits through CU Advantage we prioritize well-being and holistic development.
- Want to know your total compensation Use ourcalculator to get the complete picture!
Summary
The UCCS Police Department is committed to protecting life liberty property and the constitutional rights of all people through compassion fairness integrity and professionalism. The Public Safety Communications Technician plays a vital role in supporting this mission by serving as a critical communications link between the university community and emergency responders. This position is responsible for receiving and prioritizing emergency and non-emergency calls deploying appropriate services and maintaining accurate and secure records in support of public safety operations.
Essential Functions
The duties and responsibilities of the position include but are not limited to:
- Answer and process all incoming emergency and non-emergency phone calls; interview callers to gather essential information and determine response level.
- Dispatch appropriate services (police fire ambulance rescue facilities security parking etc.) using a Computer Aided Dispatching (CAD) system.
- Monitor and communicate via multi-channel police radio systems; relay instructions and status updates to field units in real time.
- Track and document unit activity incident status personnel location and deployment using CAD.
- Monitor various safety systems including:
- Campus 911 notification system
- Fire and intrusion alarm systems
- Elevator safety and HVAC systems
- Campus safety applications and emergency alert systems
- Campus 911 notification system
- Coordinate responses and communicate with other law enforcement agencies university departments external service providers and mutual aid partners.
- Retrieve enter audit and secure sensitive information in local state and national criminal justice databases (e.g. NCIC CCIC CJIS).
- Maintain proper documentation and security of confidential police and criminal justice records.
- Conduct background checks for law enforcement use and ensure the lawful release of police records.
- Perform administrative and clerical tasks including filing data entry record retrieval and checking keys and equipment in and out.
- Serve as a liaison to the campus community and external agencies directing non-emergency requests to the appropriate department or service.
- Assist in the instruction counseling and evaluation of new communications personnel using a structured training program.
- Perform all other duties as assigned.
Tentative Search Timeline
- Priority will be given to applications submitted by:1/4/2026.
- Potential interview dates:1/12/2026 - 1/23/2026.
- Potential start date: 2/1/2026.
CU is an Equal Opportunity Employer and complies with all applicable federal state and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity and we encourage individuals from all backgrounds to apply including protected veterans and individuals with disabilities.
In accordance with the Equal Pay for Equal Work Act UCCS does not discriminate based on sex in our employment or compensation practices.
- High school diploma or GED required.
- Must obtain the following certifications within designated timeframes after hire:
- Within 3 months: NCIC/CCIC (National Crime Information Center/Colorado Crime Information Center)
- Within 6 months: Colorado Bureau of Investigation (CBI) FEMA IS-100 IS-200 IS-700 and Notary Public
- Within 1 year: APCO Public Safety Telecommunicator.
- Within 3 months: NCIC/CCIC (National Crime Information Center/Colorado Crime Information Center)
- Experience in a public safety or emergency communications setting is preferred.
- Bilingual (Spanish) is preferred.
- Highly qualified applicants will have experience with:
- Criminal Justice Information Systems (CJIS)
- Computer Aided Dispatch (CAD)
- National and state criminal databases (NCIC CCIC)
- Criminal Justice Information Systems (CJIS)
Key Skills
- Typing
- Data Entry
- Customer Service
- AS400
- Transportation Management Systems
- Computer Skills
- Paratransit
- Microsoft Outlook
- Computer Literacy
- Dispatching
- Logistics
- Phone Etiquette
About Company
The University of Colorado (CU) is a premier public research university with four campuses: Boulder, Colorado Springs, Denver, and the Anschutz Medical Campus.
