IT Analyst

At Dow we believe in putting people first and were passionate about delivering integrity respect and safety to our customers our employees and the planet.

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. Were a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration.If youre looking for a challenge and meaningful role youre in the right place.

Dow (NYSE: DOW) is one of the worlds leading materials science companies serving customers in high-growth markets such as packaging infrastructure mobility and consumer global breadth asset integration and scale focused innovation leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30countries and employ approximately36000 people. Dow delivered sales of approximately$43 billionin 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative customer-centric inclusive and sustainable materials science company in the world by visiting.

About you and this role

Dow has an exciting opportunity for an Information Technology Analyst located in Midland MI or Houston TX! Please note that we are hiring for various technologies within Information Systems.

This role:

• Designs develops and supports solutions and processes to meet business needs and requirements.
• Works in a business process enabling or implementation team and applies general knowledge of Information Systems which is typically developed through formal education.

In this role you will require conceptual knowledge of theories practices and procedures as well as having general business knowledge developed through education or prior experience related to your discipline and functional area. You will need to have the ability to exchange straightforward information with others and ask questions to check for understanding.

It is your responsibility to use established procedures and practice to analyze and resolve standard problems. You will be accountable for assigned contributions with no direct supervisory responsibilities. Your performance impacts your own work with limited impact on your team. You will need to use established procedures and practices to achieve objectives and meet deadlines.

Responsibilities

• Design define and document solutions to meet functional technical security and performance requirements while ensuring conformance to standards and complying with Enterprise Architecture strategies and direction
• Collaborate with senior developers and business analysts to troubleshoot and optimize integration processes
• Document integration processes and maintain technical specifications
• Understand broader technical vision of the Information Technology Services organization and align solutions accordingly
• Lead and/or implement continuous improvement efforts
• Ability work independently and as a team member
• Ensure established SLA and KPI metrics are met
• Assist with project shaping arrangements along with workload planning

Platform familiarity

• Familiar with SAP systems ETL concepts and common database and application integrations.
• Basic understanding with common web communication protocols (HTTP/HTTPS REST SOAP ODATA)
• Knowledge of common authentication methods and certificates (SSO OAuth SAML Basic Keypairs)
• Be comfortable learning and managing new technologies
• Aptitude to learn quickly
• Strong collaboration and communication skills
• SAP Process Orchestration (i.e. SAP PI/PO)
• SAP Data Services (i.e. BODS)
• SAP Business Technology Platform and Cloud Foundry
• SAP Cloud Platform Integration
• SAP API Management
• Azure Event Driven Architecture
• Azure Service Bus
• Azure Data Factory
• Globalscape SFTP

Application Platforms & Operations

• Strong knowledge and expertise with Windows system administration
• Active Directory knowledge and experience is a plus
• Linux administration experience is a plus
• Strong working experience in a cloud environment (Azure)
• Entra ID knowledge and experience is a plus
• On premise and cloud deployment/upgrade experience
• Good expertise within DevSecOps practices
• Hands-on experience with DevSecOps toolset is a plus
• Azure DevOps / GitHub
• AKS / Containers
• Visual Studio and Git
• CI/CD pipeline experience is a plus
• Automation and scripting skills like PowerShell Azure CLI and IaC templates
• Software lifecycle management experience
• Good communication troubleshooting documentation and time-management skills

Your Skills

• Integration Services: The ability to design configure and support data and application integrations across systems (e.g. SAP Azure APIs). This includes understanding ETL processes protocols (REST/SOAP) authentication methods and integration platforms.
• Proactive Problem Solving: Identifying issues before they escalate analyzing root causes and applying established procedures to resolve standard technical and process-related problems.
• Business Processes: Understanding how business functions operate and how technology enables or improves them. This includes partnering with analysts developers and business stakeholders to ensure solutions align with functional needs.
• Technical Support / Troubleshooting: The ability to diagnose investigate and resolve issues in applications systems integrations or infrastructureespecially in cloud SAP Windows/Linux or DevSecOps environments.
• Detail-Oriented Documentation: Creating accurate complete technical documentationincluding integration specifications solution designs process flows and system configurationsensuring clarity and adherence to architecture and compliance standards.

Qualifications

• Bachelor degree in IT discipline preferred or a minimum of 3 years of relevant experience in lieu of a bachelors degree
• A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position including for any type of U.S. permanent residency (green card) process.

Note: relocation assistance is not available with this role.

Benefits What Dow offers you

We invest in you.

Dow invests in total rewards programs to help you manage all aspects of you: your pay your health your life your future and your bring your background talent and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee:

• Equitable and market-competitive base pay and bonus opportunity across our global markets along with locally relevant incentives.
• Benefits and programs to support your physical mental financial and social well-being to help you get the care you you need it.
• Competitive retirement program that may include company-provided benefits savings opportunities financial planning and educational resources to help you achieve your long term financial-goals.
  • Employee stock purchase programs (availability varies depending on location).
• Student Debt Retirement Savings Match Program (U.S. only).
  • Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees Savings Plan (401(k)) helping employees reach the Company match.
• Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
• Opportunities to learn and grow through training and mentoring work experiences community involvement and team building.
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
• Competitive yearly vacation allowance.
• Paid time off for new parents (birthing and non-birthing including adoptive and foster parents).
• Paid time off to care for family members who are sick or injured.
• Paid time off to support volunteering and Employee Resource Groups (ERG) participation.
• Wellbeing Portal for all Dow employees our one-stop shop to promote wellbeing empowering employees to take ownership of their entire wellbeing journey.
• On-site fitness facilities to help stay healthy and active (availability varies depending on location).
• Employee discounts for online shopping cinema tickets gym memberships and more.
• Additionally some of our locations might offer:
  • Transportation allowance (availability varies depending on location)
  • Meal subsidiaries/vouchers (availability varies depending on location)
  • Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)

Join our team we can make a difference together.

About Dow
Dow (NYSE: DOW) is one of the worlds leading materials science companies serving customers in high-growth markets such as packaging infrastructure mobility and consumer global breadth asset integration and scale focused innovation leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30countries and employ approximately36000 people. Dow delivered sales of approximately$43 billionin 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative customer-centric inclusive and sustainable materials science company in the world by visiting.

As part of our dedication to inclusion Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value but also have a more fulfilling career. Further information regarding Dows equal opportunities is available on .