Operations & Accounts Coordinator

Department:Social Enterprise

Status:Non-exempt Full-Time

Location:Seattle WA.

Pay Rate:$24.24-$26.46/hour

ABOUT THE ORGANIZATION

FareStart has been helping people transform their lives through food for 30 years one person one job and one community at a time.

People experiencing poverty struggle to escape the cycle they are in and often face other compounding barriers to getting and keeping a job. At FareStart we help people overcome barriers by teaching work and life skills neededto succeed in employmentand in life. By investing in people providing meals and building community we transform homelessness hunger and poverty into human potential.

OUR VISION

Every individual has the opportunity to thrive in an equitable and just world.

OUR MISSION

FareStart transforms lives disrupts poverty and nourishes communities through food life skills and job training.

OUR VALUES

• Acceptance:We build relationships based on the belief that the past informs but does not dictate the future.
• Respect:We treat everyone with dignity regardless of background or differences. We actively listen and seek first to understand. We are honest even when it is difficult.
• Openness:We create a culture of trust through transparency and open communication. We are open to new ideas.
• Collaboration:Contribute positively to strengthen the organization and our impact through teamwork and through partnerships.
• Accountability:We are responsible to each other to our community and ourselves. We are committed to rigorous evaluation and making fiscally responsible decisions that align with our mission.
• Inclusion:We provide a community of belonging regardless of background. We value and seek out diversity.
• Growth:We are a learning organization. We invest in continuous improvement and growth.

ABOUT THE POSITION

This position provides administrative and logistical support to Contract Meals Kitchens.

Essential Duties and Responsibilitiesinclude the following:

• Generate daily essential documents for contract meals production and delivery including but not limited to production reports pack lists and labels.
• Coordinate printing of documents with respective kitchens.
• Communicate updates with kitchen leaders as needed. Order operating supplies for all kitchens and FOH operations.
• Enter and update routine data in Salesforce and other operations systems in coordination with the Account Manager and Operations Account Administrator.
• Assist with preparation and filing of compliance paperwork supporting menu tracking and recipe documentation in Salesforce as needed.
• Act as a back-up for basic operational tasks during team member absences ensuring continuity of service.
• Serve as the first point of contact for routine questions and support requests from internal stakeholders.
• Triage communications from external partners and escalate issues as needed to the Account Administrator or Account Manager.
• Work with Contract Meals Leadership to maintain operations systems and databases (e.g. XtraChef Salesforce Excel Google Notion & Teams)
• Provide ad-hoc and recurring reports from relevant operations systems including XtraChef SalesForce.
• Split time between kitchen locations
• Perform other duties as assigned.

Qualifications

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Dont meet all desired requirements Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At FareStart we are dedicated to building a diverse inclusive and authentic workplace so if youre excited about this role but your past experience doesnt align perfectly with every desired qualification in the job description we encourage you to apply anyway. You may be just the right candidate for this or other roles.

• Four (4) or more years of related Food and Beverage experience service or catering sales experience; and/or equivalent combination of education and experience.
• A valid King County Food Handlers permit
• Demonstrated knowledge of food safety and sanitation principles.
• Proficient and experienced in Microsoft Office applications particularly Word Excel PowerPoint Outlook and Teams. Ability to work with customized databases and technology and to conduct internet research.
• Ability to work effectively independently and as part of a team within diverse teams and environments.
• Ability to communicate effectively and comfortably with audiences of different backgrounds and experiences.
• Ability to display sensitivity tact and responsiveness in various situations and maintain a high level of confidentiality.
• Ability to listen give and receive feedback in a productive and professional manner.
• Excellent written and verbal communication skills with the ability to adapt communication based on audience and purpose with inclusivity. Ability to disseminate information effectively to appropriate levels.
• Demonstrated excellent interpersonal negotiation and conflict resolution skills.
• Excellent organizational skills with the ability to balance and prioritize multiple tasks and requests and meet deadlines in a professional manner.
• Ability to work a non-standard/flexible schedule which may include weekends evenings and holidays.

Preferred Qualifications & Skills

• Experience with XtraChef and Toast software.
• Experience with Salesforce or other database software

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• This position is exposed to a typical restaurant kitchen environment including hot cooking elements and sharp objects.
• The noise level in the work environment is usually moderate to loud.
• There may be a combination of remote work and onsite work dependent upon business needs.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation

• This position may occasionally be required to lift and/or move up to fifty (50) pounds.
• Specific vision abilities required by this job include close vision and the ability to adjust focus.
• While performing the duties of this job the employee is regularly required to sit. The employee is frequently required to walk; use hands to finger handle or feel reach with hands and arms and talk and hear. The employee is occasionally required to stand climb or balance and stoop kneel or crouch.
  

BENEFIT HIGHLIGHTS

• Competitive pay based on experience and qualifications
• Paid time-off (5 weeks first year of employment)
• Paid holidays including up 2 floating holidays
• 401(k) savings plan with company match
• Medical (including vision) Dental Disability and Life Insurance
• Employee discounts at FareStart retail social enterprises
• Employee Assistance Program
• Free ORCA pass

Why Should You Apply

• Be part of our mission to disrupt poverty.
• Join a supportive respectful and celebratory community among our staff students board and volunteers.
• Organizational commitment to a diverse equitable and inclusive workplace.
• FareStart encourages the personal and professional growth of its employees.

For information on FareStart including more information on employee benefits and our company culture visit our website at: to Diversity and Inclusivity:

FareStart is committed to becoming a fully inclusive antiracist diverse organization. To fulfill our mission vision and values we are seeking candidates who demonstrate shared values of diversity equity inclusion and antiracism.

Our Commitment To Anti-Racism

FareStart defines antiracism as the clear acknowledgment that racism permeates organizations communities and industries including our own. We recognize that we have a duty to be vigilant in addressing and confronting racism in how we make decisions show up in our communities build business practices and policies and engage in intentional partnerships and philanthropic endeavors to fulfill our mission and vision.