Trade Operations Analyst
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Job Location:
Philadelphia, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Mission:
The Trade Operations Analyst will serve as a subject matter expert supporting both chargeback (CBK) and rebate (PBR) operations across U.S. pharmaceutical customers. This role is responsible for the accurate processing and reconciliation of chargebacks and rebate invoices issue resolution customer communication documentation maintenance and continuous improvement. The Analyst will also assist in QA training and cross-functional collaboration while supporting new client onboarding and system enhancements.
Key Responsibilities:
- Manage day-to-day processing validation and reconciliation of chargebacks and rebate claims in accordance with contract terms and pricing
- Validate membership eligibility effective dates and contract alignment for chargeback submissions
- Review and process rebate invoices including DSA GPO admin fees and indirect/direct agreements
- Conduct detailed root cause analysis for chargeback discrepancies and rebate disputes
- Work directly with wholesalers GPOs and internal teams (Finance Contracting Membership) to gather supporting data and resolve open items
- Communicate with Finance Shared Services to reconcile open deductions or payment variances
- Prepare and maintain documentation trackers and audit support across CBK and PBR functions
- Participate in internal and customer-facing meetings to provide updates resolve issues and support performance discussions
- Assist with peer reviews QA checks and documentation updates
- Support UAT new customer onboarding and implementation of new products or pricing setups
- Identify and recommend process improvements or automation opportunities
Qualifications :
- 2-4 years of experience in pharmaceutical chargeback and/or rebate processing
- Strong understanding of membership validation contract pricing GPO structures and indirect/direct rebate frameworks
- Hands-on experience with ICyte; Model N SAP or other pharma systems (preferred)
- Proficient in Microsoft Excel (pivot tables lookups formulas)
- Demonstrated ability to perform root cause analysis and resolve complex operational issues
- Strong written and verbal communication skills for cross-functional and customer-facing interactions
- Detail-oriented with excellent time management and organizational skills
- Proactive team player with a commitment to quality and continuous improvement
- Experience supporting testing and implementations for new clients or system enhancements
Additional Information :
What does IntegriChain have to offer
- Mission driven: Work with the purpose of helping to improve patients lives!
- Excellent and affordable medical benefits non-medical perks including Student Loan Reimbursement Flexible Paid Time Off and Paid Parental Leave
- 401(k) Plan with a Company Match to prepare for your future
- Robust Learning & Development opportunities including over 700 development courses free to all employees
#LI-ZG1
IntegriChain is committed to equal treatment and opportunity in all aspects of recruitment selection and employment without regard to race color religion national origin ethnicity age sex marital status physical or mental disability gender identity sexual orientation veteran or military status or any other category protected under the law. IntegriChain is an equal opportunity employer; committed to creating a community of inclusion and an environment free from discrimination harassment and retaliation.
Our policy on visa sponsorship for US based positions: Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by IntegriChain.
Remote Work :
Yes
Employment Type :
Full-time
About Company
IntegriChain is the data and application backbone for market access departments of Life Sciences manufacturers. We deliver the data, the applications, and the business process infrastructure for patient access and therapy commercialization. More than 250 manufacturers rely on our ICyt ... View more
