Senior ServiceNow Developer

Job Overview

Were seeking a highly talented and motivated senior developer to join our ServiceNow team. As a key contributor to the implementation and enhancement of our ServiceNow platform including Employee Center you will have the opportunity to tackle technical challenges and collaborate closely with our IT service desk human resources and finance departments. This role involves mentoring our development team based in Switzerland.

Key Responsibilities

Together with our PM and ServiceNow developer colleagues in Switzerland youll drive our ServiceNow environment to the next level. To thrive in this role you should be someone who takes initiative drives projects forward and excels at creative problem-solving. We value individuals who continually seek personal and professional growth and possess the ability to see the bigger picture.

ServiceNow Plattform & Architecture

• Requirement Analysis: Collaborate with the project team to gather and analyze complex business requirements transforming them into scalable technical solutions on the ServiceNow Platform

• Design and Development: Design develop and maintain custom applications modules forms workflows and integrations within the ServiceNow Platform

• Advanced Configuration: Configure and customize core ServiceNow modules to meet enterprise-wide business needs
   

Employee Center & Digital Employee Experience

• Employee Center Design & Enablement: Design configure and enhance ServiceNow Employee Center including pages widgets content structures and topic-based navigation

• UX & Adoption: Enhance employee self-service experiences by aligning the Employee Center with HR IT and Finance processes ensuring intuitive journeys and high adoption rates

• Portal Governance: Ensure consistency performance and maintainability across Employee Center configurations and extensions
   

Integration & Automation

• Integration: Design and maintain sophisticated integrations with other systems and third-party applications using REST SOAP MID Servers and ServiceNow APIs

• Scripting and Automation: Create and optimize client-side and server-side JavaScript to automate complex processes and enhance both platform and Employee Center user experience
   

Reporting Security & Operations

• Reporting and Dashboards: Develop advanced reports dashboards and visualizations to track platform usage performance and service adoption

• Security: Implement and maintain advanced ServiceNow security best practices including roles ACLs data separation and encryption

• Documentation: Maintain clear technical documentation covering Plattform Employee Center configurations and custom developments

• Testing: Perform unit system and user acceptance testing to ensure reliability and quality

• Upgrades and Maintenance: Promote update sets manage upgrades patches and enhancements and troubleshoot complex production issues

Mentorship: Provide guidance and mentorship to our junior developers and contribute to the growth and development of the ServiceNow team

Qualifications :

• Bachelors degree in Computer Science Information Technology or proven software development experience

• ServiceNow certification(s) such as Certified System Administrator Certified Application Developer or Certified Implementation Specialist is a plus

• Extensive experience in JavaScript HTML CSS and related web technologies

• Deep knowledge of web services REST APIs SOAP and integration patterns

• Strong problem-solving skills and the ability to work self-organized and independently

• Advanced problem-solving skills

• You are reliable trustworthy and a team player

• Excellent English communication and interpersonal skills

Experience

• 4 years of experience in developing and configuring advanced ServiceNow solutions or similar

• Proven experience in advanced ServiceNow development or similar complex process automation (such as Salesforce)

• Strong understanding of IT- Service Management (ITSM) and broader enterprise service management practices

Additional Information :

Benefits youll love

• Be a part of well established Swiss-based subsidiary in Belgrade
• We value work-life balance and employee happiness. Thats why we grant you hybrid work environment and 25 vacation days per year with the option to buy another 10 days in an unbureaucratic process. You get 5 fully paid sick days per year and another 5 days for special occasions
• Lots of team activities and perks
• LinkedIn Learning
• Great equipment competitive salary and a variety of fringe benefits like a gym membership and discounts at local stores
• International team and working environment of talented and fun people
• Stimulating work experience that will allow you to grow both professionally and personally
• Yearly budget for your personal development

Apply now with your CV and an introduction letter in English. Feel free to send us any additional documents you think we should read to understand that you are the perfect fit.

Disclaimer

SMG Swiss Marketplace Group primarily engages directly with candidates. We do not accept unsolicited resumes or candidate profiles from recruitment agencies unless we have specifically requested their assistance for particular roles. Any submissions made without a prior request from our Talent Acquisition team will not be acknowledged or considered. We appreciate the understanding and cooperation of recruitment agencies in respecting this policy.

#LI-Hybrid

About Us

SMG Swiss Marketplace Group is a pioneering network of online marketplaces and a cutting-edge digital company that simplifies peoples lives with innovative products.
SMG Swiss Marketplace Group provides customers with the best tools to meet their life decision needs. The portfolio includes Real Estate (ImmoScout24 Homegate Flatfox    Publimmo  CASASOFT IAZI) Automotive (AutoScout24 MotoScout24) General Marketplaces (  Ricardo) and Finance & Insurance (FinanceScout24 ).

Disclaimer

SMG Swiss Marketplace Group AG primarily engages with candidates directly. We do not accept unsolicited resumes or candidate profiles from recruitment agencies unless we have specifically requested their assistance for particular roles. Any submissions made without a prior request from our Talent Acquisition team will not be acknowledged or considered. We appreciate the understanding and cooperation of recruitment agencies in respecting this policy.

Remote Work :

No

Employment Type :

Full-time