Venue Support OfficerAccommodation Manager Hinterland Hotel Motel

Not Interested
Bookmark
Report This Job

profile Job Location:

Nerang - Australia

profile Monthly Salary: Not Disclosed
Posted on: 4 hours ago
Vacancies: 1 Vacancy

Job Summary

Venue Support Officer/Accommodation Manager Hinterland Hotel / Motel Dream big with us!

Good food good drinks and good people what could be better At ALH our pubs are a place to escape and feel at home. The Hinterland Hotel / Motel is a true community landmark offering a unique blend of a high-volume tavern experience and comfortable motel accommodation. We pride ourselves on being the go-to destination for locals and travelers alike and we are looking for a Venue Support Officer who can manage the heartbeat of our back-of-house operations while ensuring our guests feel right at home.

A day in the life of a Venue Support Officer:

  • Completion of all financial reconciliations as required including maintaining point of sale registers.
  • Maintaining all data integrity in all ALH systems in a timely manner as well as all employee records and training records.
  • Manage stock control and stocktakes within the Venue as well as identify and highlight cash and stock variances.
  • Ensure all VISA obligations are met and managed for team members in the ALH systems.
  • Reviewing all venue generated reports and providing feedback to key team members.
  • Assist Management Team in achieving expected audit results as well as Compliance and Loss Prevention.
  • Manage all motel accommodation operations including guest relations room allocations and overseeing housekeeping standards.
  • Drive motel occupancy and revenue while ensuring every guest has a seamless check-in and check-out experience.

Qualifications :

About You:

  • You have experience in hotel or motel management and understand how to deliver a premium guest experience.
  • You provide outstanding customer service with enquiries via phone email and face to face.
  • You understand the importance of privacy and confidentiality with sensitive information.
  • You maintain the administration area in a well organised and professional manner at all times.
  • You support the Venue team with service on the floor during peak times of trade.

Additional Information :

We are together creators
Were big but part of something much bigger. ALH is in good company sitting alongside the likes of Dan Murphys BWS Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun create more opportunities and score a lot more goals. Were serious about having a good time - creating a safe inclusive and fun place to rock up to. Were all about creating a more sociable future together - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup

You can learn more about working with us on LinkedIn or at

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.


Remote Work :

No


Employment Type :

Full-time

Venue Support Officer/Accommodation Manager Hinterland Hotel / Motel Dream big with us!Good food good drinks and good people what could be better At ALH our pubs are a place to escape and feel at home. The Hinterland Hotel / Motel is a true community landmark offering a unique blend of a high-volu...
View more view more

Key Skills

  • Food Handling
  • Hospitality Management
  • Hotel Experience
  • Hospitality Experience
  • GM Vehicles
  • Management Experience
  • Profit & Loss
  • Revenue Management
  • Hotel Management
  • Operations Management
  • Budgeting
  • Leadership Experience

About Company

Let’s create a more sociable future togetherAt Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what ins ... View more

View Profile View Profile