Supervisor de Equipos [028757]
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Job Location:
Monthly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
1 Manage control and motivate assigned team members to hit goals and boost performance ensuring top-quality service.
2 Monitor service levels in real time during shifts to keep everything running smoothly.
3 Ensure promotional and marketing activities are on point with the right equipment attire and vibe following company policies.
4 Track and summarize daily performance of your team based on management objectives.
5 Lead monthly team meetings & 1:1 sessions to give clear constructive feedback share updates and plan ahead.
6 Support operations team members in their daily tasks whenever needed.
7 Spot career growth opportunities for your team and help them achieve their goals.
8 Motivate and inspire your team to create a positive trust-based and collaborative environment.
9 Participate in onboarding new hires and assess training needs for current staff.
Coach team members on communication skills to level up customer service.
Qualifications :
What You Need to Succeed
Education: Ongoing or completed higher education.
Language Skills: Advanced English (youll interact with global teams!).
Computer Skills: Experienced user level (MS Office email etc.).
Team-Building Knowledge: Understanding of team creation and bonding principles.
Networking Skills: Great cooperation abilities conflict resolution and capacity to work with people from diverse cultures and viewpoints.
Communication Skills: Ability to clearly explain work-related issues company rules and procedures.
Strong Argumentation: Excellent reasoning and persuasion skills.
Quick Thinking: Ability to react fast identify root causes and find solutions.
Management Know-How: Practical understanding of management and monitoring principles.
Additional Information :
Important to Know
Work Schedule: Since our operation runs 24/7 this role requires rotating shifts.
Work Mode: We work on-site! Youll be based at one of our two locations: Magdalena or Miraflores.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Internship
- Accounts Receivable
- Generator
- Computer Operating
- Corporate Risk Management
About Company
Playtech Lima es parte Playtech, el proveedor de software de juegos en línea más grande del mundo que cotiza en el mercado principal de la Bolsa de Valores de Londres. Playtech ofrece soluciones de vanguardia con valor agregado a los operadores de juegos líderes de la industria. Pued ... View more
