Account Manager

Sales Territory Management

• Manages customer requests and business issues within a complex and global matrix organization serving as a liaison between customers and company departments

• Builds strong customer relationships and secures customer commitment and service excellence through customers pain points knowledge

• Supports Sales Management team by providing accurate forecasts budgets and targets

• Ensures high quality and latest updates of data and information including case management detailed Account Plans Customer Value Plans and sales activities in CRM (Dynamics) within assigned customer portfolio

• Develops local business plans to ensure market share increases/key productfocuswithin the sales department are achieved in line with financial targets and KPIs

• Executes global and local pricing strategies within all sales activities

• Ensures pre-meeting plans and preparations with customers to secure efficient negotiation results

• Maintains existing market shares and hunts for new business opportunities

• Promotes the competitive advantage of Sandvik Coromant products and advanced solutions highlighting differentiating advantages the companys Total Value Chain Offer

Technical Competence

• Executes delivery of technical solutionsand sales support to end-customers and distributors to grow share of wallet within territory and customer base

• Recommends products and services that fit well with customers business needs

• Troubleshoots investigates and resolves technical problems that arise

• Deliverstraining to educate external partners and customers onnew productreleases and features

• Documents applied products and services performance and cost savings results using Productivity Analyzer software

• Performs mathematical calculations applicable to product applications and sales statistics

Way of working

• Builds effective working relationships with end customers and distributors to secure projects and opportunities to grow sales

• Ambassador for driving new ways of working and future technology withinfield ofexpertiseto ensure customers needs are fulfilled and profitable business is gained

• Accountable to ensure successful opportunities are qualified and the appropriate products are applied in a first-class manner to maximize Sandvik Coromants market share and profitable business

• Listens to customers technical experts and sales project teams to understand underlying needs and ensure suitable tooling solutions are delivered to secure profitable business for Sandvik Coromant

• Leads customer projects from start to finish while coordinating with all internal stakeholders partners and customers

• Takes responsibility and control for the high-quality performance of the job duties

• Applies a structuredand organizedbusiness orientated approach to daily work using the digital tools within Office 365

• Displays broad technical knowledge of metal cutting tools knowledge and application experience

• Consistently improves knowledge of the Sandvik Coromant Offer and quality of production new tools and technologies to increase professional development

• Regularly attends sales and product trainings both independently and as defined by the company

Your profile

• Five or more years experience in sales management with engineering cutting tools experience and technical knowledge

• Degree or equivalent qualification in mechanical/manufacturing engineering or related field

• Proven track record in delivering good business results

• Strong execution capabilities able to create synergy collaborate and gain commitment

• Experience managing external and internal customer relationships in accordance with commercial and technical terms and conditions

• Relevant experience from CAD/CAM and application knowledge is an advantage

• Project management knowledge is an advantage

• Skilled communicator presenter and negotiator in the English language verbally and in writing

• Must possess a current drivers license valid for his/her state of primary residence