Operations Manager

Overview

Construction Resources (CR) is a leading building products distributor serving the Southeast with a portfolio that includes countertops appliances lighting garage doors fireplaces flooring and more. As we expand into the Charleston market we are seeking a hands-on results-driven Operations Manager to lead and oversee all local operational functions. This role will be the key driver of execution in the market ensuring operational excellence efficiency and customer satisfaction as CR establishes a best-in-class presence.

Key Responsibilities

Operational Leadership: - Direct all aspects of Charleston operations including warehouse operations dispatch fleet management field service management and installation performance. - Manage and support Warehouse Dispatch and Installation leadership to ensure seamless cross-functional execution.

Fabrication Oversight: - Oversee capacity planning staffing and production schedule completion to align with customer commitments. - Partner with the Fabrication Manager to ensure quality safety and timely delivery of finished product.

Warehouse & Logistics: - Manage inbound and outbound warehouse operations inventory control and order accuracy. - Ensure optimal routing loading and scheduling for on-time delivery.

Fleet Management: - Oversee all aspects of the Charleston fleet including box trucks service vans and pickups. - Leverage Samsara for fleet tracking compliance safety and performance optimization. - Partner with Dispatch leadership to drive efficiency and reduce downtime.

Field Service & Installation Performance: - Ensure best-in-class installation standards and jobsite execution driving high levels of customer satisfaction. - Implement effective field service management processes and technology to track performance and resolve issues.

People & Culture: - Recruit train and develop the Charleston operations team. - Foster a culture of accountability safety and continuous improvement.

Process & Systems: - Implement and manage operational systems (including SYSPRO ERP DispatchTrack and Samsara fleet management). - Track KPIs analyze data and execute process improvements.

Experience

7 years in operations management preferably in building products distribution construction services or related industries.

Proven ability to build develop and lead teams across warehouse dispatch fleet and field service functions

Familiarity with ERP and logistics systems (SYSPRO DispatchTrack and Samsara experience a plus).

Strong project management skills detail orientation and ability to thrive in a fast-paced growth environment.

Demonstrated track record of ensuring high levels of installation quality and customer satisfaction.

Skills and Experience

Leadership: Ability to motivate coach and develop high-performing teams.

Communication: Excellent verbal and written communication skills for cross-functional collaboration.

Analytical Thinking: Strong problem-solving and decision-making abilities.

Technical Proficiency: Experience with inventory management logistics platforms and process improvement initiatives.

Customer Focus: Commitment to delivering outstanding service and operational excellence.

Adaptability: Comfortable managing change and ambiguity in a growth environment.

Compliance: Knowledge of safety and regulatory standards relevant to operations.

Execution-Oriented: Ability to manage multiple projects and priorities simultaneously.

EEO
At Construction Resources our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth development and purpose.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job the employee is regularly required to speak or hear. The employee is frequently required to sit for extended periods of time stand walk climb stairs use hands to finger handle or feel and reach with hands and arms. Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust focus.

POSITION TYPE/EXPECTED HOURS OF WORK
This is a full-time position that requires overtime as business needs dictate.

OTHER DUTIES
Please note: this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

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