Printer Management Team Senior Analyst
Share
Job Location:
Virginia Beach, VA - USA
Monthly Salary:
$ 80204 - 133681
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
City/State
Virginia Beach VAWork Shift
First (Days)Overview:
Overview
Sentara is seeking a Senior Analyst to join the Printer Management Team. This role is responsible for the day-to-day support optimization and maintenance of Sentaras enterprise copy print and fax solutions across the organization.
This is a hybrid position with the primary office location at Sentara Independence and requires travel to Sentara facilities across Virginia and North Carolina.
The Senior Analyst performs all aspects of maintaining an optimized print environment including configuration installation testing and ongoing support of HP MFP printers and Xerox MFD devices. This role partners closely with vendors and internal stakeholders evaluates end-user requests to recommend the most efficient solutions and provides technical mentorship to junior team members.
The Senior Analyst works independently on complex issues supports system enhancements and upgrades and contributes to projects that improve operational efficiency reliability and cost effectiveness.
Education
Bachelors Degree in Information Technology Computer Science or a related field (Preferred)
OR
Experience may be accepted in lieu of a Bachelors Degree
5 years of relevant experience with a degree
7 years of relevant experience without a degree
Certification/Licensure
No specific certification or licensure requirements
Experience
57 years of experience supporting and optimizing enterprise print copy and fax environments
Experience with End User Support (Desktop) (particularly in a clinical environment) is preferred.
Experience with printer installation configuration and maintenance is a plus.
Experience with Managed Print Services (especially HP and/or Xerox) is a plus.
Strong analytical skills to evaluate customer requests and recommend optimized cost-effective solutions
Experience providing technical guidance mentoring junior technicians and managing work independently
.
We provide market-competitive compensation packages inclusive of base pay incentives and benefits. The base pay rate for Full Time employment is:$80204.80-$133681.60. Additional compensation may be available for this role such as shift differentials standby/on-call overtime premiums extra shift incentives or bonus opportunities.Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30000-member workforce. Diversity inclusion and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission to improve health every day this is a tobacco-free environment.
For positions that are available as remote work Sentara Health employs associates in the following states:
Alabama Delaware Florida Georgia Idaho Indiana Kansas Louisiana Maine Maryland Minnesota Nebraska Nevada New Hampshire North Carolina North Dakota Ohio Oklahoma Pennsylvania South Carolina South Dakota Tennessee Texas Utah Virginia Washington West Virginia Wisconsin and Wyoming.
Required Experience:
Senior IC
Key Skills
- Active Directory
- Customer Service
- End user
- Access Points
- Deskside Support
- Windows
- SCCM
- Troubleshoot
- User Accounts
- Desktop
- PC
- Backup
- Setup
- hardware
- Technical Support
About Company
Sentara Health, is an integrated, not-for-profit health care delivery system in Virginia and North Carolina. Sentara improves health everyday.
