Receptionist (Temporary)

San Diego Foundation (SDF) is seeking a detail-oriented service-driven Receptionist to provide a professional welcoming and consistent presence in our main lobby. This role is critical to ensuring an exceptional first impression for visitors donors partners and tenants while supporting core administrative facilities and gift-processing operations.

The Receptionist is responsible for greeting and directing guests managing a multi-line phone system supporting day-to-day onsite facilities coordination and processing incoming mail including logging and handling checks in accordance with established policies. This position requires strong customer service skills excellent organization sound judgment and the ability to manage multiple priorities in a fast-paced highly professional environment.

This is an on-site role with daily onsite requirements at SDFs headquarters in Liberty Station San Diego.

Note: This is a temporary full-time position for approximately 10 weeks (February-April).

Essential Responsibilities:

Front Desk & Customer Service (Approximately 50%)

• Provide best-in-class customer service to guests tenants and internal staff ensuring a positive and professional image of San Diego Foundation.
• Promptly and professionally greet visitors direct them to conference rooms and notify appropriate staff of arrivals.
• Answer and manage a multi-line telephone system including announcing and transferring calls and taking accurate messages as needed.
• Maintain a clean organized and professional appearance of the reception area and main lobby.
• Provide accurate data entry and administrative support as needed.

Gift & Payment Processing Support (Approximately 20%)

• Open and distribute incoming mail daily including scanning and routing urgent items to appropriate staff.
• Log all incoming mailed and hand-delivered checks accurately and in a timely manner.
• Support adherence to payment processing policies internal controls and documentation standards.
• Serve as an essential team member in gift and payment processing operations.

Facilities Coordination & Administrative Support (Approximately 30%)

• Coordinate daily onsite facilities support including receiving and processing online conference room requests.
• Track and maintain required documentation related to conference room use.
• Establish and enforce expectations for SDF guests utilizing conference room space and audiovisual equipment in accordance with the SDF Conference Room Policy.
• Maintain a master calendar of Foundation events and stay informed of daily activities to appropriately direct calls and guests.
• Process facilities-related invoices and bills.
• Schedule and coordinate facilities vendors as needed.
• Maintain adequate inventory of kitchen breakroom and office supplies.
• Manage supply orders receive deliveries and direct items appropriately.
• Ensure high-quality consistent work across all responsibilities and complete multiple assigned tasks within specified timeframes.

• Minimum 3 years of experience in reception and administrative work within a fast-paced highly professional business environment; nonprofit experience preferred.
• Commitment to the mission of San Diego Foundation to inspire enduring philanthropy and enable community solutions that improve quality of life in our region.
• Strong customer service orientation with excellent interpersonal skills.
• Professional attitude demeanor and appearance.
• Experience working with a multi-line phone system.
• Ability to interact effectively with a wide range of individuals including community professionals nonprofit leaders donors and vendors.
• Strong organizational skills with meticulous attention to detail.
• Ability to multitask prioritize effectively and follow direction.
• Ability to develop use and maintain administrative systems and processes.
• Demonstrated initiative to recognize anticipate and resolve issues.
• Ability to work independently as well as collaboratively as part of a team.
• Strong written and verbal communication skills.
• Sound judgment and logical decision-making abilities.
• Strong computer skills including Microsoft Outlook Word Excel and database entry and management; ability to learn new applications quickly.
• Ability to read write and speak English fluently.

Preferred:

• Experience working in a foundation or other nonprofit organization.

Work Environment & Physical Demands

• On-site work environment based in Liberty Station San Diego.
• Fast-paced setting with multiple priorities and frequent interruptions.
• Ability to sit stand walk or drive for extended periods with or without accommodation.
• Ability to view and use a computer screen for extended periods.
• Ability to enter and retrieve information using a keyboard or similar tools.
• Ability to communicate by phone or other methods with or without accommodation.
• Ability to remain seated or standing for extended periods.
• Ability to lift or move items up to 20 pounds or request assistance as needed.

• Hourly Nonexempt Temporary Full-Time; $20.00-$25.00 per hour (San Diego Foundation is committed to practices that promote pay equity and transparency. Actual offers will be reflective of qualifications skills and experience internal equity alignment with market data among other relevant factors)

This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Duties responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Required Experience:

Junior IC