We are seeking an Intermediate Server Analyst (Infrastructure) to support day-to-day operations within a large enterprise server environment. Reporting to the Team Lead Server Operations this role focuses on Windows virtual server support within a VMware-based virtualized infrastructure.
The ideal candidate will bring strong technical expertise excellent troubleshooting skills and a customer-focused mindset with the ability to work effectively both independently and as part of a collaborative team.
Proactively maintain monitor and improve core server infrastructure functionality
Provide daily operational support for Windows virtual servers
Diagnose troubleshoot and resolve server-related issues in a timely manner
Perform hardware and operating system installations upgrades and migrations
Plan and support software and hardware upgrades or migrations
Maintain and support operating systems and related infrastructure software
Develop update and maintain technical documentation and system procedures
Follow established policies standards procedures and best practices
Provide cross-training and knowledge transfer to other server team members
Experience supporting Windows Server environments
Hands-on experience with VMware virtualized hosting infrastructure
Strong troubleshooting problem-solving and analytical skills
Excellent customer service and communication skills
Ability to work effectively in both individual and team-based environments
Experience working in structured enterprise IT environments is an asset
SereneAID is a home health care services provider in Scarborough, Ontario (Toronto area). Cylex Canada Address: 10 Milner Business Court, Suite 300, Scarborough, ON, M1B 3C6. Cylex Canada. We offer caregiving / home care services: personal care, mobility assistance, help with daily li ... View more