Field Services (Stage-4)

Richardson, TX - USA

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. This Client is one of the leading providers of Information and Communication Technology (ICT) to service providers. We enable the full value of connectivity by creating game-changing technology and services that are easy to use adopt and scale making our customers successful in a fully connected world

Job Title: Field Services (Stage-4)

Location: Richardson TX 75081

Duration: 12 Months

Job Type: Temporary Assignment

Work Type: Onsite

Job Description:

Summary:

We are seeking a highly motivated and skilled Data Center Optical Engineer to join our team.
The ideal candidate will have experience in racking cabling and stacking equipment decommissioning break-fix remote hands services hardware replacement and network transport optical troubleshooting.
The Optical Engineer will ensure the seamless operation of our data center facilities providing top-notch customer service and technical support.

Key Responsibilities:

Break-Fix: Must be able to work outside of normal business hours (i.e. shift work) to include nights and weekends when needed.
Remote Hands: In-depth knowledge of data center equipment installation and basic testing methods and procedures (MOPs).
Knowledge of operating principles of data center wireline and IP transport environments.
Ability to interpret and perform tasks outlined in MOPs vendor documentation technical specifications network practices engineering letters and job aids.
Knowledge of telephony networks optical and IP networks.
Ability to identify all colors associated with telecommunications cable and equipment indicator lights.
Interpret and follow detailed method of procedures (MOPs) and engineering documents / diagrams.
Cabling: Ability to work in overhead rack or grid for extended periods of time pulling long lengths of heavy cables.
Handling installation and troubleshooting of Ethernet and fiber cables and connectors including but not limited to CAT 5 CAT 6 structured cable fan-outs single mode multi-mode RJ45 and LC. Optical Testing and Troubleshooting: Complete all activities associated with physically placing equipment identified in project specification documents including but not limited to routing lacing labeling terminating and local / remote testing and turn up of ethernet switchboard fiber and power cables.
Utilize optical power meter stabilized light source VFL OTDR and test equipment to test 10/100G circuits using BERT RFC2544 EtherSAM (Y.1564) and iPerf (1G-10G). Analyze and resolve network issues associated with equipment installations / removals.
Perform and assist card level troubleshooting and replacement procedures with assistance from control centers and/or back-office engineers.
Site Audits: Review project specifications to validate equipment placement cable assignments and determine cable lengths then document results in proprietary databases.
Provide timely and accurate feedback to audit / survey requests.
Racking and Stacking: Install organize and maintain hardware equipment in data center racks following standard operating procedures.
The ability to use hand tools and power tools.
Ability to learn and retain physical and mechanical installation specifications.
Understanding of basic mechanical terms and tools.
Decommissioning: Safely remove and dispose of outdated or failed hardware following data destruction protocols.
Hardware Replacement: Replace faulty hardware components including transport routers servers switches and other network & IT equipment.
Power Management: Work with power feeds including redundancy automatic transfer switches (ATS) and manage hot/cold aisles effectively.
Documentation: Read and interpret cut-sheets for physical network installation ensuring accurate port connections and cable management.
AC and DC Power Equipment: Maintain and troubleshoot AC and DC power equipment ensuring reliable power distribution and connectivity.
Provide oversite of 3rd parties on-site activities
Experience: 3-5 years of experience working as a technician in data center operations or a similar environment interacting directly with customers.
Team lead experience preferred Soft Skills: Must be a self-starter with the ability to work independently without continuous supervision.
Must be a team player and have excellent interpersonal communication skills especially with customers.
Excellent organizational and administrative skills.
Effective written and oral communication skills in English language.
Ability to multi-task and maintain composure in stressful and demanding work environments.
Ability to think forward and learn and apply new concepts quickly.
Understand and follow all common and industry specific safety standards to protect personnel and assure network integrity / reliability.
Communicate as required with multiple departments to optimize project scheduling resolve roadblocks and coordinate material deliveries.
Use Hyperscale systems and applications to communicate with the customer as needed.

TekWissen Group is an equal opportunity employer supporting workforce diversity.

Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. This Client is one of the leading providers of Information and Communication Technology (ICT) to service providers. We enable the fu...