CMS and Web Administrator Co-op

Waterloo - Canada

Monthly Salary: Not Disclosed

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

This role is with the Global Product Information (GPI) department at Dematic. You will help configure maintain and enhance a toolset for authoring product documentation using DITA XML. This includes supporting a large team of Technical Writers who create documentation for Dematics mechatronics software and solutions products.
Additional responsibilities include maintaining and enhancing the software plugins that transform technical documentation in DITA XML to a variety of delivery formats. You will also help maintain and enhance our toolset for converting existing MS Word documents to DITA XML. Other tasks include converting content from MS Word to DITA maintaining our content delivery platform and editing content post-conversion to ensure accuracy and quality.
Familiarity with DITA XML and structured writing is an asset but not a requirement. CSS and XSLT skills are nice-to-haves but not required.

We offer:

Career Development
Pay Transparency
Global Opportunities

Learn More Here: provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

Tasks and Qualifications:

This is What You Will do in This Role:

Maintain and enhance toolset for converting Word documents to DITA XML.
Enhance the toolset used by Technical Writers for authoring in DITA XML.
Enhance software plugins used to publish documentation in DITA XML to HTML and PDF.
Troubleshoot conversion errors.
Troubleshoot publishing errors.
Convert content from Word format to DITA XML.
Edit and review converted content to improve quality and fix conversion errors.
Review content to eliminate duplication potentially designing a way to automate this task.
Work closely with Technical Writers to verify conversions.
Support Technical Writers by using a DITA CCMS including troubleshooting errors and creating wiki content.
Create training videos as needed.

What We are Looking For:

Strong problem-solving skills
A drive to improve processes
Good collaboration and interpersonal skills
Familiarity with XML XSLT Visual Basic JavaScript and CSS would be beneficial but is not required.

Required Experience:

Unclear Seniority

We offer:

Career Development
Pay Transparency
Global Opportunities

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

Tasks and Qualifications:

This is What You Will do in This Role:

Maintain and enhance toolset for converting Word documents to DITA XML.
Enhance the toolset used by Technical Writers for authoring in DITA XML.
Enhance software plugins used to publish documentation in DITA XML to HTML and PDF.
Troubleshoot conversion errors.
Troubleshoot publishing errors.
Convert content from Word format to DITA XML.
Edit and review converted content to improve quality and fix conversion errors.
Review content to eliminate duplication potentially designing a way to automate this task.
Work closely with Technical Writers to verify conversions.
Support Technical Writers by using a DITA CCMS including troubleshooting errors and creating wiki content.
Create training videos as needed.

What We are Looking For:

Strong problem-solving skills
A drive to improve processes
Good collaboration and interpersonal skills
Familiarity with XML XSLT Visual Basic JavaScript and CSS would be beneficial but is not required.

Required Experience:

Unclear Seniority

Key Skills

Load Balancing
Telerik
Tomcat
Iis
.NET
Apache
Ftp
PHP
Sharepoint
Jboss
SSO
SSL

Apply Now

About Company

KION

We are a leading supplier of forklifts and warehouse equipment as well as automation technology and software solutions for the optimization of supply chains.

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