Assistant to General Manager (Multi-Unit Position)

• Build strong rapport with members coaches sales teams and studio managers.
• Lead and coordinate studio sales drivers outreach events and internal promotions.
• Support sales execution through company-required outreach programs.
• Assist with front desk coverage as needed.
• Partner with leadership to run weekly sales initiatives (including Manic Monday) closeouts and high-energy sales pushes.
• Post weekly sales numbers for each studio.
• Support efforts to keep studio attrition below 5% through low-usage calls new join calls and member engagement.
• Assist Regional Manager in achieving a 50% Premier membership mix across all studios.
• Submit end-of-shift summaries noting next-day opportunities and updates for staff.
• Conduct weekly process audits for all studios (new join reports PandaDocs leads lists etc.).
  • Verify previous days sales opportunities and follow-ups
  • Confirm late cancel charges were processed
  • Ensure account alerts are updated
  • Provide coaching or retraining as needed based on audit findings

• Sending clear shift summary emails using provided templates.
• Manage daily tasks through the assigned to-do application.
• Support planning scheduling and execution of member-facing events each month.
• Partner with leadership on decline recovery and collections processing.
• Collaborate with each studio to ensure engaging consistent social media content and member interaction.
  • Identify 12 staff members per studio to support posting and engagement.

• Complete daily walkthroughs of each studio; document observations in shift summaries.
• Ensure deep cleans occur weekly and participate where possible.
• Confirm all equipment maintenance needs and technical systems are functioning properly.
• Support studios in maintaining clean organized offices storage areas and back-of-house spaces.

• Maintain direct open and honest communication with the Regional Manager and Owners.
• Partner on RMA procedures and equipment processes.
• Assist with interviewing hiring onboarding and training for Sales Associates and Front Desk team members.
• Provide ongoing coaching performance development accountability conversations and positive reinforcement to all staff members.
• Ensure monthly newsletters are completed and sent on time.
• Support the creation of a high-energy culture through contests incentives and team recognition.
• Identify creative team members at each studio to support Splat TV Canva projects and monthly studio initiatives.
• Complete monthly commission reports for payroll.
• Assist with planning preparing and helping lead team meetings.
• Manage monthly promotional planning and studio events so they are ready before the 1st of each month.
• Pull weekly reports (late cancels leads missed guests etc.)typically on Sunday eveningsand assign projects for all three studios.
• Maintain and update Opportunities Google Sheets for the region.

• Prior experience in fitness hospitality retail leadership or multi-unit operations strongly preferred.
• Strong sales ability and experience driving team performance.
• Excellent communication coaching and conflict-resolution skills.
• Strong attention to detail and comfort with fast-paced multi-location operations.
• Ability to manage competing priorities with organization and urgency.
• Passion for providing an exceptional member experience.
• Flexible schedule; must be available for weekends evenings and events as needed.

• We provide substantial paid training certifications and support to ensure your success
• Compensation includes competitive base pay commission and performance bonuses
• Free Studio Membership
• Product discounts
• Fitness casual dress-code
• Passionate collaborative work environment
• The opportunity to learn every aspect of the business

Jobs That Make a Real Difference

About Us

Orangetheory is a science-based full-body workout that uses technology to measure performance so members can prove they are a 60-minute class led by a highly trained and certified coach members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone your body burns additional calories as you recover over the next 24 hours.

Our Philosophy

For us physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact our brand purpose is tohelp people live longer more vibrant lives. When we help our members to put in the work at our studios they will experience benefits in their day-to-day. They will be physically stronger but beyond that they will notice improvements to their mood cognition sleep and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease chronic illness depression and even heartbreak and the loss of loved ones. Theyll simply have the energy to play with their grandchildren run a 5K or go hiking. When we can help our members to take care of their body and mind amazing things can happen.More Orangetheory More LIFE.

Diversity Equity and Inclusion

Orangetheory is committed to encouraging facilitating and upholding an environment centered on diversity equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing valuing and empowering every employee inspiring a diverse franchise network and uplifting the members and communities we serve. Click here to see more about Diversity Equity and Inclusion at Orangetheory.

_{Acknowledgement *}

_{I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory Fitness franchisee not the franchisor OTF Franchisor LLC or any of its affiliates (OTFF). With respect to any position with a franchisee I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee who is solely responsible for all employment related matters in their studio. This means among other things that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment including hiring firing discipline supervision staffing and scheduling. OTFF will not receive a copy of my application will have no control over whether I receive an interview and/or am ultimately hired does not control and is not responsible for the employment policies and practices of independent franchisees and does not employ independent franchisees employees. If I am hired to work at an independent franchisees studio the independent franchisee and not OTFF will be my employer. By submitting my application and resume I am confirming that I am agreeing and consenting to the foregoing.}

_{Orangetheory values your privacy so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application that information will be submitted directly to the independent franchisee who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information please refer to that franchisees privacy policy or contact them directly. For all other information about how the franchisor OTF Franchisor LLC or any of its affiliates (OTFF) may collect and process personal information please Experience:}

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