Senior AI Engineer Lead Asia Data Office

Senior AI Engineer Lead Asia Data Office

We are seeking a Senior AI Engineer Lead to drive the design and implementation of advanced AI engineering frameworks and solutions in partnership with the AI Solution Architect. This role is critical in enabling business units to innovate faster optimize operations and deliver localized AI capabilities. The successful candidate will participate in strategic initiatives such as Marketing AI Operations AI Automation and other Regional/Local BOW AI programs.

As part of ADO you will have the opportunity to:

• Lead cutting-edge AI initiatives impacting regional and global operations.

• Collaborate with AI architects data scientists and business leaders in a dynamic forward-thinking environment.

• Drive innovation and shape the future of AI adoption within the organization including Generative AI (GenAI) Large Language Models (LLMs) Agentic AI and advanced solutions leveraging OpenAI GPT models and AliCloud Qwen models.

Position Responsibilities:

1. Lead AI Engineering Design and Delivery

• Partner with the AI Solution Architect and cross-functional technical teams to design build and deploy enterprise-grade AI models and applications including GenAI LLM-based solutions Agentic AI systems and integrations with OpenAI and Qwen models.

• Ensure seamless integration of AI solutions with existing business platforms and applications.

• Define engineering standards and enforce best practices for scalability performance and reliability.

• Oversee end-to-end engineering delivery from concept to production including testing deployment and monitoring.

2. Develop and Evolve AI Engineering Frameworks

• Establish robust AI frameworks pipelines and reusable components to accelerate AI adoption across business units.

• Implement automation for model training deployment and monitoring to improve efficiency and reduce operational overhead.

• Continuously enhance frameworks by incorporating emerging technologies MLOps practices Agentic AI orchestration GenAI capabilities and LLM fine-tuning techniques.

3. Technical Leadership and Troubleshooting

• Provide hands-on technical leadership during implementation phases guiding engineering teams through complex challenges.

• Act as the primary escalation point for AI-related engineering issues across multiple projects.

• Conduct code reviews performance tuning and optimization to ensure high-quality secure deployments.

4. Compliance Security and Risk Management

• Integrate compliance and security controls into AI solutions ensuring adherence to regulatory requirements and internal governance standards.

• Proactively identify risks related to AI deployment data privacy and ethical considerations and implement mitigation strategies.

• Maintain documentation and audit trails for all AI engineering activities.

5. Innovation and Technology Strategy

• Stay ahead of AI trends tools and methodologies including Generative AI LLMs Agentic AI and Alibaba Cloud Qwen advancements to introduce advanced techniques that improve performance and cost efficiency.

• Drive innovation initiatives across marketing operations and other business domains to maximize AI impact.

• Evaluate emerging technologies and recommend adoption strategies aligned with organizational goals.

6. Community of Practice Contribution

• Actively contribute to the AI Engineering Community of Practice by sharing best practices reusable assets and technical insights.

• Mentor and upskill engineering teams on advanced AI techniques including GenAI LLMs Agentic AI and cloud-native AI solutions.

• Foster collaboration and knowledge exchange across regions to accelerate AI maturity within the organization

Required Qualifications:

• Bachelors or Masters degree in Computer Science AI/ML Data Engineering or related field.

• 10 years in AI/ML engineering with at least 3 years in a leadership role.

• Proven track record in designing and deploying enterprise-grade AI solutions including GenAI LLMs Agentic AI systems and integrations with OpenAI and Qwen models.

• Strong proficiency in AI/ML frameworks data pipelines and cloud platforms (Azure AWS GCP Alibaba Cloud).

• Experience with OpenAI GPT models Qwen LLM MLOps CI/CD and scalable architecture design.

• Soft Skills: Excellent leadership communication and stakeholder management skills

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .