Head of Conversion Rate Optimization (CRO)

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profile Job Location:

Berlin - Germany

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

About the role

As our new Head of Conversion Rate Optimization (CRO)(m/f/d) you will drive our global strategy to improve conversion along the full online customer journey transforming awareness into meaningful engagement and high-quality leads. Your expertise in digital product management UX and conversion optimisation will directly shape how millions of people experience our online ecosystem.
In this role youll bring your analytical strength leadership experience and user-centric return youll join a fast-growing and highly collaborative team where you can directly influence digital strategy evolve our global web platform and create tangible impact across markets.


More about the role

  • Lead the team of senior and independent CRO specialists help them develop support and set them up for success.
  • Lead the end-to-end optimisation strategy for global lead-generation funnels from first ad impression to CRM communication after lead creation.
  • Drive continuous UX improvements through research A/B testing and iterative design.
  • Oversee digital product development from concept to delivery ensuring alignment with business goals and user needs.
  • Manage and evolve our MarTech stack to enable efficient campaign execution and accurate measurement.
  • Ensure robust data collection and reporting frameworks to power product analytics.
  • Collaborate closely with Marketing Engineering and Country teams to deliver high-impact digital projects.
  • Represent Product & Optimization to senior leadership sharing insights progress and strategic recommendations.


More about you

  • 7 years experience in CRO and digital product management with at least 3 years in a leadership role.
  • Experience in leading cross-functional teams and delivering measurable business results.
  • Analytical mindset strong communication skills and the ability to influence senior stakeholders.
  • Strong understanding of online marketing UX principles conversion optimisation and MarTech ecosystems.
  • Skilled in CRM systems A/B testing tools CMS platforms and landing-page optimization.
  • Experience with lead-generation funnels; healthcare or hearing-care industry exposure is a plus.
  • Experience with P&L ownership revenue management and Agile frameworks is an advantage


More About What We Offer

As one of the worlds leading hearing care providers headquartered in Switzerland were committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work through our flexible hybrid working model.
We offer a wide range of opportunities for both your professional and personal development and growth.

  • Work with cutting-edge tools platforms and technologies to deliver impactful results
  • 30 days of paid annual leave
  • A competitive salary package including a variable compensation scheme
  • Subsidized BVG ticket (Berlins public transport system)
  • Dedicated learning & development budget and weekly learning time LinkedIn Learning licence
  • Urban Sports Club: Sonova contributes towards your Urban Sports Club membership
  • Mobility allowance for relocation if you are relocating to join our team
  • Corporate Benefits Platform with employee discounts on a variety of products and services via our benefits platform.
  • Pension scheme with employer contribution

For this vacancy only direct applications will be considered. #LI-NB1


Required Experience:

Chief

About the roleAs our new Head of Conversion Rate Optimization (CRO)(m/f/d) you will drive our global strategy to improve conversion along the full online customer journey transforming awareness into meaningful engagement and high-quality leads. Your expertise in digital product management UX and co...
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About Company

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Around 25% of the world’s population is living with hearing loss. At Sonova, we envision a world where everyone enjoys the delight of hearing and lives a life without limitations. From hearing aids to cochlear implants to wireless communication, we are committed to offering the most c ... View more

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