We are seeking a highly capable relationship driven Senior Manager of Field Readiness to lead readiness strategy and execution for both in market offer innovations and new product launches. This role requires someone who is scrappy yet polished demonstrates strong executive presence and brings a naturally curious analytical and highly professional approach to problem solving.
This leader will partner across Product Sales Marketing Technical Sales Enablement and broader GTM teams to ensure the field is fully prepared to sell position and demo new and evolving offers. Success in this role requires exceptional cross functional influence the ability to create clarity where none exists and a passion for building scalable frameworks that bring order alignment and execution excellence to complex launch environments.
What Youll Do
Field Readiness for Offer Innovations
- Partner with Product and Sales GTM leaders to deeply understand the GTM strategy value proposition and launch objectives.
- Develop and execute field readiness plans for new and evolving offers.
- Collaborate and influence across Product Sales Marketing Enablement and Operations to prepare teams for launch.
- Create scalable frameworks align cross-functional teams and address gaps or overlaps in enablement efforts.
- Drive operational efficiency by establishing KPIs tracking progress and optimizing processes.
- Establish a repeatable scalable model that can be applied across all future inmarket product launches.
- Drive clarity accountability and momentum across teams without direct authority.
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry
- 8 years experience in GTM Field Readiness Product Marketing Sales Enablement Program Management or related areas.
- Proven leadership of cross-functional initiatives in matrixed organizations.
- Strong knowledge of SaaS GTM sales technical sales and product launches.
- Excellent executive presence relationship-building and project management.
- Ability to operate in ambiguity and synthesize complex information.
- NicetoHave Qualifications
- Experience building field readiness frameworks or enablement programs.
- Background in technical sales sales engineering or product-led GTM.
- Familiarity with sales processes and technology.
- Experience supporting ongoing and new product launches.
- Strong facilitation and cross-functional leadership skills.
For positions in this location we offer a base pay of $137500 - $240700 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
Yes
Employment Type :
Full-time
We are seeking a highly capable relationship driven Senior Manager of Field Readiness to lead readiness strategy and execution for both in market offer innovations and new product launches. This role requires someone who is scrappy yet polished demonstrates strong executive presence and brings a nat...
We are seeking a highly capable relationship driven Senior Manager of Field Readiness to lead readiness strategy and execution for both in market offer innovations and new product launches. This role requires someone who is scrappy yet polished demonstrates strong executive presence and brings a naturally curious analytical and highly professional approach to problem solving.
This leader will partner across Product Sales Marketing Technical Sales Enablement and broader GTM teams to ensure the field is fully prepared to sell position and demo new and evolving offers. Success in this role requires exceptional cross functional influence the ability to create clarity where none exists and a passion for building scalable frameworks that bring order alignment and execution excellence to complex launch environments.
What Youll Do
Field Readiness for Offer Innovations
- Partner with Product and Sales GTM leaders to deeply understand the GTM strategy value proposition and launch objectives.
- Develop and execute field readiness plans for new and evolving offers.
- Collaborate and influence across Product Sales Marketing Enablement and Operations to prepare teams for launch.
- Create scalable frameworks align cross-functional teams and address gaps or overlaps in enablement efforts.
- Drive operational efficiency by establishing KPIs tracking progress and optimizing processes.
- Establish a repeatable scalable model that can be applied across all future inmarket product launches.
- Drive clarity accountability and momentum across teams without direct authority.
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry
- 8 years experience in GTM Field Readiness Product Marketing Sales Enablement Program Management or related areas.
- Proven leadership of cross-functional initiatives in matrixed organizations.
- Strong knowledge of SaaS GTM sales technical sales and product launches.
- Excellent executive presence relationship-building and project management.
- Ability to operate in ambiguity and synthesize complex information.
- NicetoHave Qualifications
- Experience building field readiness frameworks or enablement programs.
- Background in technical sales sales engineering or product-led GTM.
- Familiarity with sales processes and technology.
- Experience supporting ongoing and new product launches.
- Strong facilitation and cross-functional leadership skills.
For positions in this location we offer a base pay of $137500 - $240700 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
Yes
Employment Type :
Full-time
View more
View less