Executive Housekeeper
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Job Location:
Lipa - Philippines
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
JOB SUMMARY
The Executive Housekeeper serves as a key operational leader and brand ambassador responsible for delivering exceptional cleanliness comfort and presentation across all guest and associate areas. This role ensures that the property consistently reflects the distinctive character of the Autograph CollectionExactly Like Nothing Elsewhile fully complying with Marriott International brand standards quality assurance requirements and local regulatory guidelines.
The Executive Housekeeper leads all housekeeping operations to create a seamless refined and wellness-focused environment that enhances guest satisfaction loyalty and overall brand reputation. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.
CANDIDATE PROFILE
Education and Experience
Bachelors degree in Hospitality Management or a related field (preferred).
Minimum of 610 years of progressive housekeeping leadership experience in a luxury lifestyle or wellness-focused hotel or resort.
Strong understanding of Marriott International brand standards QA audits and operating systems (advantage).
Proven leadership capability with strong attention to detail organization and quality control.
Excellent communication and interpersonal skills; proficiency in English required (additional languages are an advantage).
Strong problem-solving planning and analytical skills.
Willingness to work flexible schedules including weekends and holidays as required by operations.
1. Guest Experience & Brand Standards- Champion Marriott International and Autograph Collection brand standards across guest rooms villas public areas wellness facilities and back-of-house spaces.
- Ensure spaces consistently deliver elevated cleanliness ambiance and attention to detail aligned with luxury and wellness hospitality.
- Collaborate with Front Office Guest Experience Wellness and Engineering teams to anticipate guest needs and personalize experiences.
- Respond proactively to guest feedback and service recovery opportunities to drive high GSS LQA and loyalty scores.
- Direct and oversee daily housekeeping operations including guest rooms villas public areas laundry spa and wellness facilities staff housing and storage areas.
- Communicate guest room status to the Front Desk efficiently and coordinate with Engineering for timely maintenance resolution.
- Supervise cleaning schedules assign work based on check-ins/check-outs and ensure adequate supply levels.
- Conduct inspections quality audits and corrective actions to maintain readiness cleanliness and compliance with Marriott QA SOPs LSOPs and health/safety standards.
- Ensure employees have proper supplies equipment and uniforms for daily operations.
- Coordinate and align with the Director of Rooms overall directions
- Prepare manage and control housekeeping operating budgets including labor productivity expenses and capital requirements.
- Implement cost-control measures without compromising quality cleanliness or guest expectations.
- Oversee inventory of linens uniforms guest amenities cleaning supplies and equipment.
- Collaborate with Purchasing and Finance to maintain proper sourcing par levels and cost efficiency.
- Coordinate and align with the Director of Rooms overall directions
- Lead coach and inspire a diverse team of associates fostering a culture of accountability engagement and service excellence.
- Recruit onboard train and develop associates in alignment with Marriott service values and learning standards.
- Conduct performance evaluations succession planning and ongoing skills development.
- Ensure departmental staffing meets guest service operational needs and financial objectives.
- Participate in HR activities including performance management employee coaching disciplinary procedures and hiring interviews.
- Empower employees to deliver excellent guest service.
- Address guest complaints promptly and seek continuous improvement.
- Emphasize guest satisfaction during departmental meetings and training initiatives.
- Support Marriott sustainability initiatives through eco-friendly cleaning practices and responsible resource management.
- Promote safe handling of chemicals equipment and machinery in compliance with occupational safety standards.
- Maintain a hygienic serene and wellness-oriented environment that aligns with the propertys holistic positioning and guest promise.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Key Skills
- Hotel Experience
- Hospitality Experience
- Basic Math
- Laundry
- Cleaning Experience
- Housekeeping Management
- Special Needs
- Hotel Management
- Sanitation
- Budgeting
- Leadership Experience
- Supervising Experience
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more
