OTC Manager
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
At Beiersdorf we want to help people feel good about their skin and our commitment goes far beyond caring for skin. For 140 years we have developed innovative skin and body care products for well-known brands such as NIVEA Eucerin La Prairie Hansaplast and Labello. We act according to our purpose WE CARE BEYOND SKIN and take responsibility for our consumers our employees the environment and society.
Behind every brand every product and every accomplishment are our more than 20000 employees. It is for them that we live an inclusive culture of respect and trust that is strongly aligned with our values CARE COURAGE SIMPLICITY and TRUST. We also embrace diversity by valuing the uniqueness of each individual and being committed to equal opportunities for all.
Your Tasks
Govern customer onboarding and credit assessment in coordination with Sales and Finance
Ensure accuracy completeness and governance of customer and vendor master data in SAP S/4HANA
Act as key liaison with Sales Customer Service IT and Finance to resolve data issues
Drive automation and continuous improvement in master data processes
Own end-to-end processing and resolution of customer claims and deductions
Collaborate with Sales Marketing and Logistics to improve Claims TAT and minimize leakage
Enforce credit policy adherence including limits terms and risk categorization
Oversee collections dispute resolution cash application and customer reconciliations
Ensure audit and credit compliance for sales order block and unblock activities
Own O2C KPIs including Claims TAT DSO vs LE master data accuracy blocked orders SLA and reconciliations
Prepare performance reports insights and improvement recommendations for management
Your Profile
Educational Background: Chartered Accountant (CA) CMA CA inter .
Experience: 10years of progressive experience in Commercial Finance or Commercial
Operations within the FMCG / Consumer Goods / Distribution sector.
Domain Expertise: Prior hands-on experience in managing credit and collections
operations is a significant plus.
Technical Proficiency: Strong proficiency in SAP S/4HANA and advanced MS Excel skills.
Experience with business intelligence tools (e.g. Power BI) is desirable.
If you have any questions please contact our recruiter Zaid Mustafa
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Customer Service
- Employee Evaluation
- Management Experience
- Math
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- Restaurant Management
About Company
We care for skin, we care for people and we care beyond skin. That is what makes us unique.
