Sales Manager
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Job Location:
Saint Charles, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Benefits:
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
The Sales Manager leads the dealerships sales operations with a focus on subprime lending and in-house financing (BHPH/LHPH) programs. This role oversees the sales team manages deal structuring supports underwriting and funding processes and ensures customers receive excellent service while maintaining compliance and profitability. The Sales Manager plays a key role in maximizing sales opportunities improving closing rates and increasing portfolio quality.
Key Responsibilities
Sales Leadership & Team Management
- Recruit train coach and motivate sales representatives to meet and exceed sales targets.
- Conduct daily sales meetings performance reviews and skills training focused on subprime sales practices.
- Hold sales staff accountable to lead management follow-up expectations and dealership processes.
- Foster a positive customer-focused culture in the showroom.
Deal Structuring & Lender Coordination
- Assist sales staff in structuring deals that align with subprime lender programs and in-house underwriting guidelines.
- Match credit applications to the appropriate lender based on customer profile and lender criteria.
- Work directly with lenders underwriters and funding reps to secure approvals and overcome stip hurdles.
- For BHPH/LHPH deals: determine down payments terms and payment options within company guidelines.
Customer Experience & Conflict Resolution
- Ensure every customer receives a professional transparent and helpful buying experience.
- Step in to assist with difficult negotiations objections or escalated concerns.
- Review deal terms with customers as needed to ensure clear understanding of obligations.
- Promote ethical sales practices and adherence to compliance standards.
Operational Management
- Oversee daily sales workflows lead distribution CRM usage and follow-up sequences.
- Monitor sales metrics such as closing ratios sold-to-application rates appointment show rates and gross profit.
- Work closely with the BDC underwriting collections and service departments to ensure smooth deal flow.
- Maintain an organized and efficient sales floor environment.
Financial & Compliance Responsibilities
- Monitor gross profit front-end/back-end performance and overall sales department profitability.
- Ensure compliance with federal and state laws including ECOA TILA Privacy/Red Flags and UDAAP.
- Review all deal paperwork for accuracy before sending to underwriting or funding.
- Protect customer data and uphold dealership compliance standards at all times.
Inventory & Marketing Coordination
- Provide input on inventory selection with a focus on subprime-friendly vehicles (reliable affordable LTV-friendly).
- Collaborate with marketing/BDE teams to drive traffic improve lead quality and enhance online presence.
- Monitor sell-through rates and recommend pricing or merchandising adjustments as needed.
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Compensation: $99000.00 per year
Required Experience:
Manager
Key Skills
- Information Systems
- Instrument
- Access
- Agriculture
- Corporate Risk Management
- Cement
About Company
5 Star Auto Plaza used cars in St Charles offers a large inventory of affordable used cars, trucks, SUV’s & auto loan financing in the greater St Louis area.
