APS6 - Senior GIS Administrator Information Technology and Data Division

The department supports workplace diversity and values the contribution of people from diverse backgrounds. We encourage applications from Aboriginal and/or Torres Strait Islander peoples people with disability people with cultural and linguistic diversity and LGBTQIA people. The department is committed to achieving gender equality and in particular supporting womens progression into senior leadership.

The opportunity we have available

Senior GIS Administrator is a position in the IT GIS team located under the ICT Operations section in the Information Technology & Data IT & Data Division (ITDD).

ITDD is responsible for the consolidated provision and support of stable and secure IT Systems applications and services to all department users across all States and Territories including our Indian Ocean Territories and Norfolk Island as well as supporting seven Ministerial offices six Groups and coordination with portfolio entities.

The Division provides the digital collaboration and communications tools necessary to connect a geographically dispersed workforce and to optimise hybrid working arrangements. We manage industry and public facing digital systems deliver desktop services to over 2200 staff support over 30 office locations across Australia and oversee the departments cyber security capability.

IT GIS team is comprised of technical staff that provide key technology services to the users of the Geospatial technology across the Department. Senior GIS Administrator is a position that supports the day-to-day management and maintenance of the Departments Geospatial capability which includes supporting users of desktop mapping and GIS analysis software managing internal and external-facing GIS portals and administration of their underlying IT infrastructure.

Senior GIS Administrator is responsible for supporting Departments cloud-based (Azure) enterprise GIS stack provide technical support to users of GIS software across the Department maintain GIS SaaS solutions such as ArcGIS Online and operate GIS systems health monitoring capability (ArcGIS Monitor).

This role combines a variety of duties in the field of IT administration management cloud-based computing systems and also requires a solid knowledge of GIS including a demonstrated experience of designing deploying and administering complex enterprise GIS systems. Senior GIS Administrator will also liaise with vendors that provide GIS software and services to the department and establish communications with external technical support teams and specialists if solution to problems raised by internal users cannot be facilitated using in-house skills and resources.

Senior GIS Administrator provides specialist advice on technical matters to management and business users and collaborates with internal and external stakeholders to facilitate the development and publication of new geospatial content web maps and web mapping applications.

Senior GIS Administrator also contributes to the development and implementation of initiatives strategies or methodologies relating to technical policy IT operational or service-oriented matters and the improvement of business processes.

What will you do

This role is varied and dynamic but typical duties include:

• Support and maintain Enterprise GIS architecture including licensing software upgrades patching and other aspects of maintenance and administration required in a cloud-hosted Enterprise GIS system
• Develop and maintain close relationships with service delivery partners and external vendors to support effective delivery of maintenance for the departments GIS infrastructure
• Operate the established system monitoring capability that includes ArcGIS Monitor and Azure built-in monitoring tools to ensure ongoing performance of the cloud-hosted GIS capability and work proactively to optimise the GIS platforms and services.
• Work with business areas to facilitate publication and migration of GIS content between environments including assistance with the IT change management procedures
• Implement industrys best practices and workflows in the field of GIS administration and work proactively to identify functionality gaps in the GIS technology stack
• Establish and maintain working relationships with key stakeholders and users of the Geospatial technology across the Department. Provide users with expert advice in the space of using GIS technology to help them achieve their goals by using the geospatial technology in the most efficient way
• Promote the Geospatial capability across business areas by providing technical support training and mentoring to GIS users.
• Undertake environmental analysis and maintain a working knowledge of emerging technologies and how they might be leveraged to support the Departments GIS capability
• Provide in-house GIS technical support services covering a multitude of Desktop and Enterprise GIS software tools including Esri FME and QGIS and operate the relevant queues in the Departments ITSM tool
• Support the GIS teams efforts in maintaining highest standards of customer care and technical service provided by IT GIS to the users of the geospatial technology align work activities with the teams service offer and policies and operational documentation as part of a process and service improvement program
• Contribute to the development and implementation of initiatives strategies or methodologies relating to technical policy IT operational or service-oriented matters and the improvement of business processes
• Assist other teams in the ITDD and provide guidance on deployment of GIS software in standard and non-standard operating environments
• Manage the GIS support queue in the IT service management tool and take ownership of GIS-related incidents and service requests submitted by users

Who are we looking for

The successful candidate for this position will be able to demonstrate their capability against the APS6 Work level standards.

The successful candidate will have an eagerness to learn and develop within the role have an enthusiastic nature and be a team player.

To be successful in this role you will need to demonstrate your ability to:

• Be focussed on service and user outcomes
• Have demonstrated experience and operational knowledge of the ESRI suite of products including ArcGIS Enterprise ArcGIS PRO ArcGIS Online Survey 123 for ArcGIS and ArcGIS Monitor.
• Be a skilled communicator and have experience conveying complex technical concepts to audiences with variable skill levels
• Have demonstrable experience in configuration administration and use of ArcGIS Enterprise or comparable enterprise GIS systems
• Have a good technical aptitude over a range of software platforms databases and tools
• Collaborate across diverse teams using your exceptional interpersonal and engagement skills to engage with senior leaders and a wide variety of stakeholders valuing different perspectives contributions and backgrounds.
• Have experience in administering complex enterprise GIS Systems in a cloud environment
• Demonstrate proactive problem-solving skills and a commitment to continuous improvement
• Have experience in managing and operating virtual machines in a cloud environment (Azure)
• Demonstrate high-level organisational skills with the ability to manage competing priorities and deliver outcomes within tight timeframes
• Be familiar with FME Flow and FME Form software and have experience in configuration and deployment of these tools

RecruitAbility minimum requirements

Minimum requirements for this role include:

• Experience in supporting administering and operating distributed Enterprise GIS systems
• Experience in IT administration workflows
• Experience in geospatial data management geoprocessing and web mapping publication workflows
• Experience with Desktop and Enterprise GIS software used by the Department (Esri ArcGIS)
• Qualifications: software engineering and/or Information technology or related field of study

RecruitAbility is a scheme which aims to attract and develop applicants with disability and also facilitate cultural changes in selection panels and agency recruitment.

Job applicants with disability who met the requirements are advanced to the next stage of the selection process:

• Opt into the scheme
• Declare they have a disability and
• Meet the minimum requirements of a vacancy advertised in the scheme

More information can be found atRecruitAbility scheme: A guide for applicants Australian Public Service Commission.

What else can we offer

We strive to create a supportive workplace where your contribution is valued and you can pursue your professional passions while we invest in your development. Our employment conditions are outlined in our Enterprise Agreement which includes:

• 15.4% employer contribution to superannuation
• Tertiary study schemes and professional development
• Flexible working arrangements including home-based work

Eligibility requirements

Employment with the Department of Infrastructure Transport Regional Development Communications Sport and the Arts is subject to conditions prescribed within the Public Service Act 1999 including:

• Citizenship: Candidates must be an Australian citizen to be eligible for employment with the department.
• Health Assessment: The preferred candidate may be required to undergo a medical examination conducted by the departments preferred medical provider.
• Security Clearance: The successful candidate must be able to obtain and/or maintain a security clearance at NV1 Clearance Level. You must be willing to disclose all relevant and required information. You must have lived in Australia or have a checkable background for at least the preceding five years for Baseline Vetting clearances. More information on the security clearance vetting process is available on the Australian Government Security Vetting Agency (AGSVA) website.
• Police check: The successful candidate must satisfactory complete an Australian Federal Police criminal history check.
• Integrity and Performance check: The successful candidate must satisfy the requirements in an Integrity and Performance check which is completed by your most recent employer.
• Qualifications: Software engineering and/or Information technology or related field of study

Timeline and assessment

A selection panel will be established to assess your suitability against the advertised role.

If a merit pool is established it will be valid for 18 months from date it first appeared in the APS Gazette.

Applications open: Wednesday 17 December 2025

Applications close: Sunday 11th January 2026

Application shortlisting: Week starting 12 January 2026

Further assessments: Week starting 26 January 2026

Selection report finalised: Week starting 2 February 2026

Offers and announcements: Week starting 9 February 2026

The above is indicative only please reach out to the contact person if you have any questions on the recruitment process or timeframes.

Your application will be assessed against the requirements of the job and the Work level standards. Once the entire applicant pool has been assessed the panel will create a shortlist of applicants. If your application is shortlisted you may be asked to undertake further assessment this may include work sample testing interviews and reference checks.

How to apply

Applications for this opportunity close at 11.59pm AEDT Sunday 11 January 2026.

In applying for this position you are not required to address individual selection criteria. Rather you should provide in a PDF document a statement of no more than 2 (two) pages outlining your background capabilities and experiences and how these align with the advertised role.

You should also provide a tailored CV in PDF no more than 3 (three) pages. The capabilities and behaviours required to be successful for this role are identified in the Who are we looking for section.

Your application should be received through the departments online recruitment system. Applications via Indeed will not be accepted.

If you experience any issues with the system please contact the recruitment team onor via email at to discuss an alternative way to submit your application.

Please advise the contact officer if you require reasonable adjustments throughout the recruitment process. The department is committed to the accessibility of our systems. If you identify as someone with disability and you require accessibility assistance or more information please email

Work with us. Apply now!