About Glean:
Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industrys most advanced enterprise search has evolved into a full-scale Work AI ecosystem powering intelligent Search an AI Assistant and scalable AI agents on one secure open platform. With over 100 enterprise SaaS connectors flexible LLM choice and robust APIs Glean gives organizations the infrastructure to govern scale and customize AI across their entire business - without vendor lock-in or costly implementation cycles.
At its core Glean is redefining how enterprises find use and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people content and activity delivering deeply personalized context-aware responses for every employee. This foundation powers Gleans agentic capabilities - AI agents that automate real work across teams by accessing the industrys broadest range of data: enterprise and world structured and unstructured historical and real-time. The result: measurable business impact through faster onboarding hours of productivity gained each week and smarter safer decisions at every level.
Recognized by Fast Company as one of the Worlds Most Innovative Companies (Top 10 2025) by CNBCs Disruptor 50 Bloombergs AI Startups to Watch (2026) Forbes AI 50 and Gartners Tech Innovators in Agentic AI Glean continues to accelerate its global impact. With customers across 50 industries and 1000 employees in more than 25 countries were helping the worlds largest organizations make every employee AI-fluent and turning the superintelligent enterprise from concept into reality.
If youre excited to shape how the world works youll help build systems used daily across Microsoft Teams Zoom ServiceNow Zendesk GitHub and many more - deeply embedded where people get things done. Youll ship agentic capabilities on an open extensible stack with the craft and care required for enterprise trust as we bring Work AI to every employee in every company.
About the Role
Title: Industry Principal CPG / Retail / Manufacturing
Reporting line: This role reports to the VP of Solutions Engineering.
Were hiring an Industry Principal to own our strategy and field execution across Consumer Packaged Goods Retail and Manufacturing. Youll be the domain catalyst connecting market problemslike supply chain resilience merchandising and marketing productivity quality and operations excellence and frontline/associate enablementto Gleans Work AI capabilities. Externally youll engage executives influence deals and elevate our thought leadership. Internally youll enable the field with repeatable plays and inform productsolution fit through tight feedback loops. Modeled on top AI vendors industry leadership roles youll drive industry value narratives and content that accelerates pipeline and winrate.
You Will:
- Lead with industry outcomes: map CRMspecific pain points (e.g. demand/supply volatility merchandising productivity store/plant operations quality and compliance partner/supplier knowledge) to highimpact Work AI solutions.
- Engage executives across COO/CIO/CTO/Chief Supply Chain/Chief Merchandising/Chief Digital/Data/AI leaders; guide strategic roadmaps balancing innovation with safety governance and change management.
- Build and scale repeatable industry plays with value messaging ROI frameworks blueprints and references tailored to CPG retail and manufacturing archetypes.
- Publish and present thought leadership (blogs whitepapers conference talks) that showcases Work AI impact across product lifecycle supply chain store/plant operations and customer experience.
- Partner with Product Engineering and PMM to shape packaged solutions and agent templates for CRM use cases; codify learnings into sales kits and solution accelerators.
- Orchestrate an extended virtual tiger team across SE Partners CS and Marketing to drive pipeline coverage ACV winrate and timetovalue.
- Support analyst engagement and competitive positioning to reinforce our leadership narrative in enterprise Work AI for CRM.
About You:
- 10 years in CPG retail and/or manufacturingexperience within a brand/retailer/manufacturer or as a consultant/industry solutions leader at a technology company.
- Executive presence with a strong POV on how AI and agentic workflows unlock value across product lifecycle supply chain merchandising/marketing and operations.
- Familiarity with enterprise AI/LLMs and the data/security considerations in largescale operational environments; able to translate business needs into solution architectures and adoption roadmaps.
- Proven track record building vertical narratives and content; adept at enabling field teams and partners with industry plays.
- Thrive in fastmoving crossfunctional settings; bias to collaboration and measurable
Location: - This role is remote
- Preferred locations in Palo Alto San Francisco Nashville or New York City
- Travel 25% - 40%
Compensation & Benefits: The standard base salary range for this position is $240000.00 - $300000.00 annually. Compensation offered will be determined by factors such as location level job-related knowledge skills and experience. Certain roles may be eligible for variable compensation equity and benefits.
We offer a comprehensive benefits package including competitive compensation Medical Vision and Dental coverage generous time-off policy and the opportunity to contribute to your 401k plan to support your long-term goals. When you join youll receive a home office improvement stipend as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events and provide healthy lunches daily to keep you fueled and focused.
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. Were committed to an inclusive and diverse company. We do not discriminate based on gender ethnicity sexual orientation religion civil or family status age disability or race.
#LI-REMOTE #LI-HYBRID
Required Experience:
Staff IC
About Glean:Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industrys most advanced enterprise search has evolved into a full-scale Work AI ecosystem powering intelligent Search an AI Assistant and scalable AI agents on one secure open platform. With over 10...
About Glean:
Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industrys most advanced enterprise search has evolved into a full-scale Work AI ecosystem powering intelligent Search an AI Assistant and scalable AI agents on one secure open platform. With over 100 enterprise SaaS connectors flexible LLM choice and robust APIs Glean gives organizations the infrastructure to govern scale and customize AI across their entire business - without vendor lock-in or costly implementation cycles.
At its core Glean is redefining how enterprises find use and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people content and activity delivering deeply personalized context-aware responses for every employee. This foundation powers Gleans agentic capabilities - AI agents that automate real work across teams by accessing the industrys broadest range of data: enterprise and world structured and unstructured historical and real-time. The result: measurable business impact through faster onboarding hours of productivity gained each week and smarter safer decisions at every level.
Recognized by Fast Company as one of the Worlds Most Innovative Companies (Top 10 2025) by CNBCs Disruptor 50 Bloombergs AI Startups to Watch (2026) Forbes AI 50 and Gartners Tech Innovators in Agentic AI Glean continues to accelerate its global impact. With customers across 50 industries and 1000 employees in more than 25 countries were helping the worlds largest organizations make every employee AI-fluent and turning the superintelligent enterprise from concept into reality.
If youre excited to shape how the world works youll help build systems used daily across Microsoft Teams Zoom ServiceNow Zendesk GitHub and many more - deeply embedded where people get things done. Youll ship agentic capabilities on an open extensible stack with the craft and care required for enterprise trust as we bring Work AI to every employee in every company.
About the Role
Title: Industry Principal CPG / Retail / Manufacturing
Reporting line: This role reports to the VP of Solutions Engineering.
Were hiring an Industry Principal to own our strategy and field execution across Consumer Packaged Goods Retail and Manufacturing. Youll be the domain catalyst connecting market problemslike supply chain resilience merchandising and marketing productivity quality and operations excellence and frontline/associate enablementto Gleans Work AI capabilities. Externally youll engage executives influence deals and elevate our thought leadership. Internally youll enable the field with repeatable plays and inform productsolution fit through tight feedback loops. Modeled on top AI vendors industry leadership roles youll drive industry value narratives and content that accelerates pipeline and winrate.
You Will:
- Lead with industry outcomes: map CRMspecific pain points (e.g. demand/supply volatility merchandising productivity store/plant operations quality and compliance partner/supplier knowledge) to highimpact Work AI solutions.
- Engage executives across COO/CIO/CTO/Chief Supply Chain/Chief Merchandising/Chief Digital/Data/AI leaders; guide strategic roadmaps balancing innovation with safety governance and change management.
- Build and scale repeatable industry plays with value messaging ROI frameworks blueprints and references tailored to CPG retail and manufacturing archetypes.
- Publish and present thought leadership (blogs whitepapers conference talks) that showcases Work AI impact across product lifecycle supply chain store/plant operations and customer experience.
- Partner with Product Engineering and PMM to shape packaged solutions and agent templates for CRM use cases; codify learnings into sales kits and solution accelerators.
- Orchestrate an extended virtual tiger team across SE Partners CS and Marketing to drive pipeline coverage ACV winrate and timetovalue.
- Support analyst engagement and competitive positioning to reinforce our leadership narrative in enterprise Work AI for CRM.
About You:
- 10 years in CPG retail and/or manufacturingexperience within a brand/retailer/manufacturer or as a consultant/industry solutions leader at a technology company.
- Executive presence with a strong POV on how AI and agentic workflows unlock value across product lifecycle supply chain merchandising/marketing and operations.
- Familiarity with enterprise AI/LLMs and the data/security considerations in largescale operational environments; able to translate business needs into solution architectures and adoption roadmaps.
- Proven track record building vertical narratives and content; adept at enabling field teams and partners with industry plays.
- Thrive in fastmoving crossfunctional settings; bias to collaboration and measurable
Location: - This role is remote
- Preferred locations in Palo Alto San Francisco Nashville or New York City
- Travel 25% - 40%
Compensation & Benefits: The standard base salary range for this position is $240000.00 - $300000.00 annually. Compensation offered will be determined by factors such as location level job-related knowledge skills and experience. Certain roles may be eligible for variable compensation equity and benefits.
We offer a comprehensive benefits package including competitive compensation Medical Vision and Dental coverage generous time-off policy and the opportunity to contribute to your 401k plan to support your long-term goals. When you join youll receive a home office improvement stipend as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events and provide healthy lunches daily to keep you fueled and focused.
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. Were committed to an inclusive and diverse company. We do not discriminate based on gender ethnicity sexual orientation religion civil or family status age disability or race.
#LI-REMOTE #LI-HYBRID
Required Experience:
Staff IC
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