Social Media Manager (3-Month Temp)

Winner of more than 40 Emmy Awards ITVS is public medias leading incubator and presenter of documentary film. We partner with filmmakers who bring untold stories to public media to make a difference in the world. For over 25 years weve been committed to diversity on both sides of the camera helping filmmakers tell and share vital stories that are reflective of our society.

Summary:

The Social Media Manager enhances and manages the organizations online presence and reputation through social media platforms. They develop and implement social media strategies create engaging content monitor the social inbox interact with followers analyze performance run ads and stay up-to-date on the latest trends.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Specific Duties

• Manage Community EngagementFoster vibrant interactive online communities by moderating inbound social messages responding to audience interactions and acting as the first line of contact for identifying and escalating social media threats against the organization.
• Ensure Brand Consistency Across Platforms Maintain a unified brand voice and visual identity across all social media channels ensuring messaging reflects organizational values and priorities.
• Create and Curate Compelling ContentDevelop engaging brand-aligned editorial content including serving as on-screen talent in collaboration with creative teams filmmakers and partners to attract retain and grow audiences.
• Monitor and Analyze PerformanceTrack interpret and report on social media analytics and KPIs applying data insights to refine strategies and improve campaign performance.
• Collaborate with Partners and InfluencersMaintain relationships with collaborators influencers and industry partners to continue expanding reach and amplify campaigns. Create social media toolkits for partners.
• Oversee Paid Social Media CampaignsManage and optimize paid advertising efforts to meet campaign objectives and maximize return on investment working in collaboration with the Digital Content team.
• Support Cross-Departmental Marketing Initiatives Collaborate with intra- and interdepartmental teams to create and adapt content for social media and promotional campaigns that amplify ITVS and Independent Lens brands.

General Duties

• Fosters and cultivates a culture of care and a high commitment to quality informed by ITVS values.
• Contributes to culture by proactively participating in organization programs and staff events.
• Seeks and integrates constructive feedback to drive continuous improvement.
• Works collaboratively with peers and staff; builds relationships through effective and compassionate communication.
• Other duties may be assigned as needed.

Competencies

1. A commitment to ITVS mission and an ability to apply sensitivity to a variety of social economic and cultural perspectives.
2. Cares about principles associated with diversity equity and inclusion; willing and wanting to support the voices and visions of underrepresented communities and reflect the interests and concerns of a diverse society.
3. Adept at handling sensitive topics with cultural awareness and inclusion in mind.
4. Strong grasp of current events cultural trends and pop culture with the ability to identify emerging topics relevant to campaigns.
5. Skilled in crafting compelling written visual and multimedia content tailored to platform and audience
6. Understanding of media types advertising formats and when to deploy them to meet campaign goals.
7. Deep understanding of social media platforms and their respective audiences algorithms and content strategies.
8. Experience in social media management project management communications tools and analytics dashboards.
9. Proactive self-motivated and self-directed with demonstrated ability to take initiative do research before acting prioritize tasks and think strategically.
10. Outstanding interpersonal skills and can do attitude; comfortable with ambiguity solutions-driven and in possession of a sense of humor
11. Adaptable and able to work in a fast-paced and constantly changing environment.
12. Willing to support leaderships decision and direction in a positive professional and cooperative manner.
13. Enjoys working as a team member as well as independently.

1. Preferred: Two (2) years of experience as a social media marketer responsible for crafting and curating daily posts and managing broad social media campaigns
2. Preferred: Demonstrated portfolio of successful social campaigns.
3. Preferred: Experience building collaborative relationships among a diverse range of stakeholders.
4. Preferred: Interest in independent films documentaries community engagement and/or broadcast television a plus.

Compensation

ITVS is a financial steward of public funds and committed to pay transparency as well as providing equitable and competitive compensation for staff. For this role the pay is $33.00/hour and all incumbent new hires base pay will begin at $33.00/hour. This is a non-exempt 3-month temporary full-time position 40 hours/week.

Hybrid Work

Creativity collaboration and building community are essential to ITVS long-term health and sustainability. Our goal is to provide a flexible hybrid model of in-person and remote work that supports individual productivity teamwork and an organizational culture fueled in part by being present with one another. To achieve this goal in-office attendance employees are required to work in our San Francisco office at least two (2) days a week including an all-staff in-office day on Thursdays.

ITVS aspires to make the online job application process accessible to any and all users.

If you have a disability that impacts your ability to complete the application process and would like to request assistance or accommodation please contact us at

We are an equal opportunity employer dedicated to a policy of non-discrimination in employment on any bias including race color age sex sexual orientation religion disability or national origin.

Lastly pursuant to the San Francisco Fair Chance Ordinance we will consider qualified applicants with arrest and conviction records.