Manager, Security Operations
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Arctic Wolf with its unicorn valuation is the leader in security operations in an exciting and fast-growing industrycybersecurity. We have won countless awards for our excellence in security operations and remain dedicated to providing an industry-leading customer and employee experience.
Our mission is simple: End Cyber Risk. Were looking for a Manager Security Operations to be part of making this happen.
About the Role
The Manager of Security Operations & Incident Management is responsible for managing the people processes and services we deliver to customers.
As a Manager Security Operations you will:
- Develop enhance and operationalize processes to better execute customer expectations.
- Develop measure analyze and maintain the internal and external service metrics for Service Operation providing timely reports to leadership teams.
- Leverage the metrics to make better informed decisions on how to improve the capability and functionality of the organization.
- All people management responsibilities for the organization
- Provide escalation support for both customer management challenges security incidents and ticket triage functions.
- Lead coordinate and train others on effective management of security incidents and operational responses for customers
- Collaborate across various business units to deliver the most comprehensive security response to customers.
We are looking for someone who has most of the following skills and experience:
- A degree in Cybersecurity or equivalent
- 4 years experience working and managing a SOC or customer support function
- Cybersecurity practical experience in one of the Triage functions within Arctic Wolfs Security Operations Center.
- Passion for Cybersecurity. Continually learning new attack vectors new threats and security framework expertise.
- Strong and demonstrated ability to define effective security processes. Ability to identify opportunities in current processes and take action to roll out necessary changes.
- Strong and practical knowledge of industry adopted frameworks and methodologies (MITRE ATT&CK CIS NIST ISO PCI-DSS etc.)
- Ability to lead and manage a technical team and mentor others
About Arctic Wolf
At Arctic Wolf were cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds cultures and ideas to make our teams even stronger as we grow globally. Weve been named one of the 50 Most Innovative Companies in the world for 2022 (Fast Company)and the 2nd Most Innovative Security Company. This is in addition to consecutive awards from Top Workplace USA () Best Places to Work - USA () and Great Place to Work - Canada ().
Our Values
Arctic Wolf recognizes that success comes from delighting our customers so we work together to ensure that happens every day. We believe in diversity and inclusion and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate thatby protecting peoples and organizations sensitive data and seeking to end cyber risk we get to work in an industry that is fundamental to the greater good.
We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.
We also believe and practice corporate responsibility and have recently joined the Pledge 1% Movement ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.
All wolves receive compelling compensation and benefits packages including:
- Equity for all employees
- Bonus or commission pay based on role
- Flexible time off paid volunteer days and paid parental leave
- 401k match
- Medical Dental and Vision insurance
- Health Savings and Flexible Spending Agreement
- Voluntary Legal Insurance
- Training and career development programs
Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race color religion sex orientation national origin age disability genetics or any other basis forbidden under federal provincial or local law. Arctic Wolf is committed to fostering a welcoming accessible respectful and inclusive environment ensuring equal access and participation for people with disabilities. As such we strive to make our entireemployeeexperience as accessible as possible and provideaccommodationsas required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing .
Security Requirements
- Conducts duties and responsibilities in accordance with AWNs Information Security policies standards processes and controls to protect the confidentiality integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).
- Background checks are required for this position.
Required Experience:
Manager
Key Skills
- Splunk
- Compliance Management
- IDS
- SOC
- Cybersecurity
- Identity & Access Management
- Security
- Information Security
- Process Engineering
- Metadata
- Encryption
- Siem
About Company
Arctic Wolf delivers dynamic, 24x7 AI-driven cybersecurity protection tailored to the needs of your organization. Ready to boost your cyber resilience?
