Director of Operations
Drive strategic impact in a national leadership role based in Canada. This full-time Director-level position focuses on operations HR and people leadership within a purpose-driven nonprofit environment. Leverage your experience in systems-building compliance and inclusive culture to empower 2SLGBTQIA communities.
What is in it for you:
Salary between 80K-90K based on experience.
Permanent full-time position of 37.5 hours per week.
$1.600 annually to support transportation mental health services and remote work expenses
$600 per year for professional development plus up to 4 paid days to participate in training.
4 personal days per year.
4 weeks of vacation including time off during the winter holiday break.
Monthly stipend of up to $100 to cover cell phone and internet costs.
Flexible schedule Monday to Friday 9-5 pm with occasional evening work during events or key periods (e.g. Pride season).
Hybrid work 12 days per week at a coworking space in downtown Montréal.
Opportunity to contribute to a nonprofit organization actively supporting 2SLGBTQIA communities across Canada through inclusive mission-driven work.
Responsibilities:
Operations & Organizational Infrastructure
Develop manage and improve systems processes and policies that ensure operational efficiency and clarity.
Lead annual planning cycles cross-functional coordination and internal documentation.
Oversee CRM HRIS internal tools workflows and vendor relationships.
Ensure compliance in areas including privacy data governance and risk management.
Embed accessibility and inclusive practices across operations events and workflows.
Finance & Compliance
Collaborate with the Finance Manager/Bookkeeper on budgeting forecasting and financial controls.
Manage approvals expense policies internal financial reporting and documentation.
Track deliverables and reporting for grant compliance.
Uphold strong internal controls to support financial transparency.
People HR & Culture
Lead HR functions such as recruitment onboarding contracts performance management and offboarding.
Maintain up-to-date employment policies handbooks and compliance documents.
Coach managers on team development and performance.
Foster a culture rooted in belonging empowerment accessibility and pride.
Coordinate internal training related to compliance safety and leadership.
Cross-Functional Leadership
Serve as a member of the leadership team guiding organizational planning and decisions.
Partner with Directors across Programs Events Partnerships and Marketing to align systems.
Lead internal communications to ensure alignment and transparency.
Additional Expectations
Domestic travel up to 10%.
Flexibility to work occasional evenings during events Pride season or conferences.
Other duties as required.
What you will need to succeed:
Bachelors degree in a relevant field or equivalent experience.
5 years of experience in operations HR people operations nonprofit management or a related field.
Experience designing and managing operational systems and internal workflows.
Strong understanding of HR practices employment standards and organizational development.
Proficiency in budgeting financial coordination or nonprofit financial oversight.
Familiarity with CRMs HRIS platforms and project management tools.
Experience with grant reporting compliance or risk management.
Excellent organizational project management and communication skills.
Bilingual in English and French to support internal team communications manage HR processes and ensure compliance with employment standards and documentation across both official languages.
Flexibility to adapt in a dynamic nonprofit environment.
A demonstrated commitment to equity inclusion and uplifting 2SLGBTQIA communities.
Why Recruit Action
Recruit Action (agency permit: AP-2000003) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.
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