Dispatch Database Officer

• Challenge yourself to monitor and maintain the Flight Planning Navigation Database
• Be part of a team that values analytics teamwork safety and recognition
• Full-time permanent shift-work position based in Mascot Sydney

Weve always been pioneers and were proud to see that spirit in our people today. Our resilience has helped us through good and tough times and it still drives us to keep pushing the challenging expectations today.

Were constantly evolving and this means the opportunities for our people are endless. Theres opportunity to embrace personal development and career growth own projects and make an impact.

The Dispatch Database Officer (Dispatch Aeronautical Information Officer) will see you working in a 24/7 operational shift environment and be primarily responsible for monitoring and maintaining the Navigation Database and associated Flight Planning applications. The role is responsible for providing operational support for all aspects of Flight Dispatch including analysis and application of aeronautical data  for pre-flight planning in-flight communications and replanning systems maintenance & recovery back-up systems support and responding to relevant information that affects flight planning activities across the Qantas International and Domestic network.

Your core responsibilities will also include; analysing aeronautical information from NOTAM & AIPs and performing immediate updates to flight planning databases. You will also identify analyse and implement flight planning system restrictions and cascade information to relevant addition to this you will update and maintain aircraft data for flight planning purposes and collaborate with relevant business stakeholders to support operation activities including charters and new sector setup. You will support the Flight Planning operation during disruption scenarios such as Volcanic Eruptions and Airspace Closures by building new temporary routes and providing relevant additional information to key stakeholders.

Furthermore you will interpret and apply Flight Dispatch and Qantas Fuel policies and procedures to support optimal flight plans.  Finally you will maintain currency in and demonstrate competent knowledge and application of aviation rules & regulations Qantas Fuel Policy Flight Dispatch procedures and other relevant policies/procedures as required. You will identify error trends recurring issues and provide suggestions for process improvements including follow on actions to address these.

*Candidates must be able to work a 7 day rotating roster.

What youll bring to the role:

• Ability to use initiative with an attention to detail and strong customer service focus and the drive to meet and exceed expectations
• Ability to work independently and as part of an operational team
• Demonstrated analytical problem solving and decision-making skills in a high-pressure time critical environment
• Strong organisational skills with the ability to prioritise conflicting tasks to meet strict deadline
• Demonstrated ability to provide direction lead motivate and support team members to meet business objectives
• Strong written and verbal communication skills with the ability to communicate effectively at all levels of the organisation
• Experience working in an operational environment
• Understanding of the aviation business including an awareness of the competing priorities of both operational and commercial activities
• Strong background in aviation with an understanding of airport infrastructure airspace structure and aeronautical navigation practices
• Ability to read and interpret aeronautical information contained in NOTAMs & AIP SUPs and understand the operational impacts
• Youll be challenged and stretched in your role at Qantas but well make sure we give you the support you need to be your best. This support comes in different forms from mentoring and coaching to resources experts and technology across the business

The Qantas Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We embrace diversity and encourage applications from people with disability. Candidates will have the opportunity to request support or reasonable adjustments during the recruitment process in order to demonstrate their ability to meet the inherent requirements of our roles. 

Applications close on Monday 12th January 2026.

Remote Work :

No

Employment Type :

Full-time