Love what you do. Carters Careers.

As a Full Time Sales Manager you will be the first face of the brand for growing families.Youllcongratulate new parents and grandparents introduce them to our new baby essentials help prep them for the first day of schoolandall the big and little moments on their parenting journey.Werelooking for a leader who fosters a welcoming and inclusive environment values andoptimizesskills and talentsandcontinuallyeducatethemselves and their team on product styles featuresand benefits.

What we love about Carters:

Carters Inc. is the largest North American apparel retailer exclusively for babies and young children encompassing CartersOshKoshBgosh Skip*Hopand Little Planet brands. Carters is the #1 most-purchased childrens clothingbrand.*Wevebecomeanindustry leader by providing quality fromthe first Original Bodysuitto the lasting careers we offer our team.Wevekept our close-knit culture since our founding and we invest in our teams with training and development programs so we all succeed together.A Carterscareerdoesntfeel like a job. It feels likeconnectionsbetween customers teamsand families. Caring teamwork flexibility and growth are what make us different.Whatsnot to love

Benefitswe love:

• Schedulesthat fit your life.Maintainingbalance is important to uswhich is why your schedule will allow you tofocus on all aspects of your life.

• Benefits andperksthat make life better including health benefits mental health benefits a 30% discount on our brands referral bonuses and much more!

• Education Advance YouProgram which helpsyouearn a GED or a bachelors degree tuition-free or learn English as a second language!

• Paid time off holidays and parental leave as well as adoptionassistance charitable matching gifts and much more!

• The opportunity to build skills and grow as an individual. We provide professional and personal development to shape your career.

• Development programstohelp you grow in your current role and beyond. Whetheryourelooking to join us for a short whileor a long-term career youwillgrow at Carters.

• Additionalgreat benefitshere.

WhatYoullDo:

• Become a product and brand expert ofour brandsto help families navigate every moment from preemie to size 14

• Welcome customers with a warm greeting andprovide assistancewith our product styles featuresand benefits

• Maintain agenuinecustomer focus on the sales floor

• Foster a positive safeand inclusiveenvironment for employees and customers

• Consistently model service standards and omni-channel experience while coaching others to success

• Leadand executean assigned business focus area through planning and detailed follow through

• Perform Leader on Duty supervisor responsibilities by driving results and respondingto customer concernstimelyand withanappropriate resolution

• Utilize customer feedback toidentifyareas of opportunity to implement actions to drive results

• Build customer loyalty through Company sponsored programs including credit

• Offer consistent in the moment feedback to store team andraise performance concerns to Store Manager

• Recognize exceptional performancethrough positive reinforcement and appreciation

• Support store team with Asset Protection through a consistent level of customer service safety awareness and operational controls

Qualitieswedlove in a candidate:

• A positive and solutions-oriented mindset

• Effective and professional verbal and written communication skills

• The ability to manage multiple tasks at once

• Proficient computer and technology skills (Outlook Excel Web navigation etc.)

• A variety of skills and experiences

• A high school diploma or GED

You can:

• Lift40 pounds as needed with frequent bending stooping reaching pushingand pulling

• Standor walk forextended periodsof time; climb up and down a ladder

• Provideavailabilitythatmay include days nights weekends and holidays as scheduled with a minimum of two closing shifts a week

Cartersfor all:

Carters is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran).

Additionalinformation:

Applications will be accepted until at least 7 days after the posting date.

Cartersdoes not use AI to make any decision in our hiring process.

NOTE: Thisjob description isall-inclusive.The duties described may be changed or reassigned at the discretion of management and the employee may be required to perform duties that are not listed in the job description.Carters mayreasonably alteryour duties responsibilities job title and location.

*Source:Circana/ Consumer Tracking service U.S. dollar share 12 months ending September 2023.