Clerical Support Aide III
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Job Location:
Jacksonville, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Are you looking for a position with a work/life balance Do you want to earn four (4) weeks off during your first year of employment Do you want low and no cost health insurance options If you answered yes to any of these questions you need to complete your application now. Work for the city you love!!!
We are currently seeking a Clerical Support Aide III.
Did you know as a City of Jacksonville employee you would also have twelve (12) paid holidays and a personal leave day as well In addition to health insurance dental vision life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments.
This is clerical support work performing technically varied and complex typing clerical functions data entry and interviewing including interpreting and applying policies and procedures. Work requires knowledge of techniques methods and procedures used in performing the more complex typing clerical functions data entry and interviewing which involve the operation of standard office equipment such as a personal computer copier microfilm and microfiche equipment and calculator and are learned on the job or through specialized training. Contacts require courtesy tact and effectiveness in dealing with others and include contacts to request or provide information ask questions or obtain clarification. The work is semi-routine where tasks are covered by procedures or precedents and although patterned some latitude is permitted to consider and choose the most appropriate technique method or procedure to follow. Work is normally performed in an office environment though the employee may be required to deliver or pick up mail documents supplies/materials or work in the call center answering phones. The physical demands consist mainly of moving from one work location to another sitting or standing at a work station for extended periods of time and dependent upon assigned work location may be required to lift objects weighing up to 15 pounds. The work is performed under general supervision where the work assignments are subject to instructions and established work routines and the worker is given latitude to rearrange the sequence based on changing work situations or workflow.Examples of Work
- Receives processes records indexes and/or files varied correspondence information materials files documents fees and records.
- Gathers information and assists the general public in completing required forms and documents.
- Types correspondence memoranda reports records orders and other office documents which may include technical scientific or legal terminology from sources such as drafts notes and oral instructions.
- Composes correspondence without review and/or specific instructions.
- Researches analyzes and resolves a variety of job-related work problems based on established guidelines procedures laws rules and regulations.
- Gathers codes classifies posts and/or consolidates information or data for varied complex reports or data entry.
- Establishes and maintains information record document and file systems.
- Responds to inquiries and complaints from the general public and interprets and explains departmental policies and procedures to customers.
- Inputs information or data to personal computer or computer terminal screen following established procedures.
- Performs reconciliations for time and attendance and leave.
- Receives and receipts cash or credit card transactions.
- Orders supplies and prepares purchase orders.
- Maintains inventory records and stock for assigned work area.
- Makes written reports and fills out forms as necessary.
- Operates standard office equipment such as a personal computer using word processing spreadsheet database and related software calculator microfilm and microfiche equipment and copier.
- Greets the public and answers the phone.
- Demonstrates proficiency in the City of Jacksonvilles competencies.
- Performs related work as required.
Knowledge Skills and Abilities
- Knowledge of laws ordinances regulations and departmental/divisional policies and procedures associated with work assigned.
- Knowledge of the Citys cash handling and credit card procedure.
- Knowledge of office practices and procedures.
- Knowledge of Business English.
- Ability to read understand and apply written instructions and job-related laws rules policies procedures and materials.
- Ability to prepare reports.
- Ability to communicate effectively.
- Ability to interview and gather information from customers applicants and general public.
- Ability to review and monitor the work of others.
- Ability to establish and maintain working relationships with other employees and the general public.
- Ability to operate standard office equipment such as a calculator personal computer including word spreadsheet database and other related software microfilm and microfiche equipment and copier.
- Ability to make and verify mathematical calculations.
- Ability to establish and maintain information record document and file systems.
- Dependent upon assignment ability to type at a rate of 40 words per minute.
- Dependent upon assignment ability to travel between various locations.
Open Requirements/Supplemental Information
- Must have at least one year of education and/or experience in clerical work.
- Depending on assignment must be able to type 40 words per minute.
- Must be able to operate a computer utilizing word processing and spreadsheet applications.
- Depending on assignment may be required to have a valid drivers license prior to appointment and which must be maintained during employment in this class.
- Depending on assignment must qualify for prior to appointment obtain and maintain during employment in this class a City of Jacksonville Certification as a Public Driver.
OTHER REQUIREMENTS:- The probationary period for this class is six (6) months.
- Depending on assignment this classification performs safety-sensitive functions and is subject to pre-employment random and other drug/alcohol testing programs as set forth in the City of Jacksonvilles Drug Free Workplace Policy (0401).
A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED.Apply at . Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education a copy of your college transcript with your social blackout is required with your application. U.S. transcripts do not need to be official but must state your name the schools name classes taken grades received type of degree and date degree was conferred. Transcripts outside the U.S. must be converted to U.S. standards.The application system works best with Google Chrome or Edge with Chromium web browsers. Please try to apply using one of these ensure you receive email notifications be suretomake a trusted sender. You may also track the status of your application and see notifications by logging into your further information regarding the application process. please refer to the Frequently Asked Questions on the website.
Certain servicemembers and veterans and the spouses and the family members of such service members and veterans receive preference and priority and certain servicemembers may be eligible to receive waivers for post-secondary educational requirements in employment and are encouraged to apply for positions being filled.
If claiming veterans preference you must attach a DD-214 (Member Form-4 copy) or military discharge papers or equivalent certification from the Department of Veterans Affairs listing military status dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable the additional forms as noted here: a candidate believes he or she was not afforded the veterans preference he or she may file a written complaint within sixty (60) calendar days upon receipt of notification of the hiring decision requesting an investigation to:
Florida Department of Veterans Affairs
Attention: Veterans Preference Coordinator
11351 Ulmerton Road Suite 311-K
Largo FL 33778-1630
Key Skills
- Culinary Experience
- Restaurant Experience
- Food Preparation Experience
- Food Service
- Kitchen Experience
- Dietary Aide Experience
- Serving Experience
- Cooking
- Dietary Department Experience
- Sanitation
- Food Production Experience
- Meal Preparation
