Strategic Accounts Manager

If youre looking for a special place to build or grow your career youve found it. Whether youre an experienced professional a recent college graduate or somewhere in between IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering marketing sales supply chain operations HR finance and more across more than 40 diverse businesses around the globe chances are we have something special for you.

Strategic Accounts Manager

Envirosight is a leading provider of advanced sewer and stormwater inspection technologies used by municipalities contractors and utilities worldwide. We deliver innovative hardware and software solutions that help customers inspect buried infrastructure more efficiently accurately and safely.

The Strategic Account Manager (SAM) will cultivate deep long-term relationships with Envirosights most valuable clients to drive significant growth retention and profitability moving beyond simple customer service to become a trusted partner by understanding their business goals and aligning solutions for mutual success. The successful candidate will focus on evolving these relationships identifying future opportunities and acting proactively to maximize revenue and value from new and existing customers unlike traditional managers who focus more broadly on sales volume.

The successful candidate will demonstrate:

• Relationship Management: Cultivate deep long-term relationships with key stakeholders at important client companies.

• Strategic Planning: Develop and execute tailored account plans to meet client goals and drive revenue growth.

• Communication Hub: Serve as the primary liaison between the client and internal departments (sales product support).

• Needs Assessment: Proactively understand client needs challenges and market trends.

• Issue Resolution: Swiftly address and resolve complex client concerns to maintain trust.

• Growth & Profitability: Identify and pursue cross-selling and upselling opportunities to maximize account value.

• Reporting: Provide regular updates and reports to internal leadership on account status and progress.

Core Duties

• Conduct regular business reviews with clients.

• Collaborate internally to ensure timely delivery and quality service.

• Manage client budgets and propose solutions.

• Analyze customer data to improve service.

Essential Skills & Qualifications

• Strong sales negotiation and relationship-building skills.

• Strategic thinking and problem-solving abilities.

• Excellent communication and interpersonal skills.

• 5 years of experience in environmental sales or customer success.

Benefits & Culture

As part of the IDEX family we operate with a strong commitment to Trust Team and Excellence. We offer a collaborative environment where people take ownership support one another and deliver results.

What We Offer:

• Competitive compensation with performance-based incentives

• Comprehensive medical dental vision and 401(k) with company match

• Training and development opportunities within IDEX

• Supportive team culture with small-company agility and global-company stability

• Meaningful work that supports safe reliable community infrastructure

Are you ready to join a different kind of company where our people our culture and our commitments are centered around providing trusted solutions that improve lives around the world

Are you ready to join a different kind of company where our people our culture and our commitments are centered around providing trusted solutions that improve lives around the world

Total Rewards

Benefits Package

Our comprehensive U.S. benefit offerings include: Health benefits 401(k) retirement savings program with company match PTO and more. More information on our benefits and rewards can be found on our career page: is an Equal Opportunity Employer. IDEX gives consideration for employment to qualified applicants without regard to race color religion creed genetic information sex sexual orientation gender identity or expression marital status age national origin disability protected veteran status or any other consideration or protected category made unlawful by federal state or local laws.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process please let us if you are limited in the ability to access or use this online application process and need an alternative method for applying we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.