Patient Experience Specialist

Port Townsend, WA - USA

Yearly Salary: USD 60048 - 90072

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Patient Experience Specialist

Jefferson Healthcare

Announcement #323106

The Patient Experience Specialist is a key role dedicated to fostering a culture of patient-centered care at Jefferson Healthcare. This position provides professional expertise coaching and guidance to employees healthcare providers and leadership to support the organizations mission of earning the communitys trust and improving its health.

The Specialist is focused on implementing changes that drive positive patient experiences enhance employee engagement and improve patient outcomes. This role addresses all interactions and touchpoints across the continuum of care including the spaces in between to ensure alignment and seamless service delivery. The ideal candidate demonstrates the ability to work effectively and collaboratively within the workplace serving as a champion for initiatives that elevate the patient experience and support Jefferson Healthcares commitment to excellence.

What can we offer you

Competitive salary
Benefits package that is ranked in the top 1% in the state!
Medical dental vision retirement PTO and more!
Work that makes a difference in the community through healthcare
Opportunities for career development
A team that works hard has fun and supports one another

What youll need:

Minimum of five years experience in healthcare required.
Bachelors degree in nursing health administration organizational development public health or another related field required.
Experience with change management and lean six sigma principles working in a complex integrated health system preferred.
License/Certification Current Licensure as a Registered Nurse in the state of Washington is strongly preferred.
Certified patient experience professional (CPXP) preferred.

Schedule: Full time; non-union; non-exempt; onsite

To apply: Please visit our careers website at

This position will remain open until filled.

Jefferson Healthcare is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.

Disclaimers:

As part of Jefferson Healthcares commitment to a safe and high-quality workplace all candidates are required to complete pre-employment screenings including a criminal background check and for certain positions a drug test. Screenings are conducted in accordance with RCW 43.43.815 RCW 43.43.830-.842 and RCW 49.44.240 as well as Jefferson Healthcares Drug and Alcohol Policy. Roles designated as safety-sensitive may be tested under a standard or modified (non-THC) drug panel consistent with Washington State law.

The base salary range for this position reflects both market competitiveness and the full compensation potential for the role. Individual offers will be determined based on a candidates qualifications and experience beyond the stated minimum most cases compensation will fall between the minimum and midpoint of the range. Placement above the midpoint will be reserved for candidates whose qualifications significantly exceed the minimum requirements.

Required Experience:

Patient Experience SpecialistJefferson HealthcareAnnouncement #323106The Patient Experience Specialist is a key role dedicated to fostering a culture of patient-centered care at Jefferson Healthcare. This position provides professional expertise coaching and guidance to employees healthcare provider...