Job Summary:
We are seeking a highly experienced IT Consultant to provide strategic and hands-on technical support for a diverse client base. This role is ideal for a seasoned IT professional with 10 years of progressive IT support experience preferably within a Managed Service Provider (MSP) environment. The IT Consultant will act as a trusted advisor delivering expert-level troubleshooting infrastructure guidance and technology solutions aligned with client business objectives.
This position features local travel to the DC Metro/ Northern VA areas 1-2 times per week.
Responsibilities:
- Serve as a senior technical resource for clients providing advanced troubleshooting and resolution for complex IT issues
- Deliver onsite and remote IT consulting services across multiple client environments
- Assess client infrastructure and recommend improvements related to performance security scalability and cost optimization
- Design implement and support IT solutions including servers networks cloud platforms and security tools
- Lead and support IT projects such as system upgrades migrations cloud transitions and security initiatives
- Work closely with clients to understand business needs and translate them into technical solutions
- Act as an escalation point for Tier 2/3 support issues within an MSP environment
- Ensure adherence to SLAs documentation standards and best practices
- Maintain detailed technical documentation network diagrams and client configurations
- Provide mentorship and guidance to junior technicians when needed
- Stay current with emerging technologies cybersecurity trends and industry best practices
Required Experience:
Contract
Job Summary:We are seeking a highly experienced IT Consultant to provide strategic and hands-on technical support for a diverse client base. This role is ideal for a seasoned IT professional with 10 years of progressive IT support experience preferably within a Managed Service Provider (MSP) environ...
Job Summary:
We are seeking a highly experienced IT Consultant to provide strategic and hands-on technical support for a diverse client base. This role is ideal for a seasoned IT professional with 10 years of progressive IT support experience preferably within a Managed Service Provider (MSP) environment. The IT Consultant will act as a trusted advisor delivering expert-level troubleshooting infrastructure guidance and technology solutions aligned with client business objectives.
This position features local travel to the DC Metro/ Northern VA areas 1-2 times per week.
Responsibilities:
- Serve as a senior technical resource for clients providing advanced troubleshooting and resolution for complex IT issues
- Deliver onsite and remote IT consulting services across multiple client environments
- Assess client infrastructure and recommend improvements related to performance security scalability and cost optimization
- Design implement and support IT solutions including servers networks cloud platforms and security tools
- Lead and support IT projects such as system upgrades migrations cloud transitions and security initiatives
- Work closely with clients to understand business needs and translate them into technical solutions
- Act as an escalation point for Tier 2/3 support issues within an MSP environment
- Ensure adherence to SLAs documentation standards and best practices
- Maintain detailed technical documentation network diagrams and client configurations
- Provide mentorship and guidance to junior technicians when needed
- Stay current with emerging technologies cybersecurity trends and industry best practices
Required Experience:
Contract
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