Assistant Director in Student Affairs

Join Lehigh University where innovation meets tradition in the beautiful Lehigh Valley! As a premier research institution ranked among the nations top universities Lehigh offers an exceptional workplace where your career can flourish while making a meaningful impact on student lives.

Were seeking a dedicated Assistant Director to serve as Case Manager providing vital non-clinical support to students facing academic personal or behavioral this pivotal role youll be the advocate students need delivering comprehensive case management services that directly impact retention and student success.

Position Number: S79780

This position is a Grade: 8 - 40 with an approximate salary range of $46870-$56250 and is subject to change based on experience skills and qualifications.

Key Responsibilities:

Provide one-on-one consultation to students seeking guidance in resolving educational and personal challenges
Develop individualized case management plans in collaboration with students considering their goals and available resources; provide ongoing case management support to student referrals of varying levels
Evaluate and refer cases to CARE team campus resources and/or community resources
Communicate and collaborate with parents/guardians families or designated emergency contacts as appropriate
Serve as a member of the Care team and communicate current information related to cases concerning students; work closely with colleagues and assist in determining appropriate action to take on referred cases; coordinate & implement recommendations from CARE team
Coordinate follow-up and tracking process to monitor progress and ensure compliance with recommendations
In accordance with FERPA maintain accurate case records documenting all interactions assessments interventions and progress
Assist in collection and reporting of assessment data to provide support to compile weekly monthly and annual reports to highlight SSCMS accomplishments and services
Inform supervisor of pertinent ongoing cases projects and possible threats
Provide immediate support and intervention for students in crisis including mental health emergencies personal crises or other urgent situations
Assess and determine appropriate level of care involving counseling services health services or emergency response as required
Coordinate follow-up care to support student safety and well-being
Provide consultation to campus community members and concerned individuals seeking guidance and advice about services for students who may be experiencing distress; effectively communicate possible intervention steps and procedures
Coordinate gathering of information from and follow-up with representatives from various departments
Assist with outreach and education for university and off-campus constituents including training on web-based systems of reporting
Manage special projects determined in conjunction with the Director
Participate in Dean of Students committees and cross-functional teams
Attend university divisional and departmental functions throughout the academic year

Qualifications:

Masters Degree in Higher Education Social Work Counseling or related fieldor equivalent combination of education and experience may substitute
One to three years of previous experience in student affairs counseling case management or a related role
Demonstrated ability in managing difficult and complex situations including crisis management and response
Ability to interact effectively with students faculty/staff parents
Ability to manage multiple competing priorities; including triage and prioritization of information in a fast-paced environment
Understanding of mental health issues crisis intervention and referral processes
Strong assessment problem-solving and decision-making skills
Familiarity with relevant laws regulations and ethical standards in student affairs and higher education
Strong organizational skills including proficiency in documentation and record-keeping
Working on or with a university behavioral intervention team or threat assessment team desired
Experience working with Maxient

Lehigh University is an equal opportunity employer and does not discriminate. We are committed to a culturally and intellectually diverse community and we seek qualified candidates to contribute to the universitys University offers a comprehensive and family friendly benefits package which includes but is not limited to Health Care Retirement and Educational benefits. Information can be found on ourwebsite.

Persons with disabilities who anticipate needing an accommodation for any part of the interview or hiring process may contact LehighsAccommodations Specialist.
The duties of this position may allow the employee to work partially remote as deemed appropriate by their supervisor

Successful completion of standard background checks including but not limited to: social security verification education verification national criminal background checks motor vehicle checks PATCH FBI fingerprinting Child Abuse Clearance and credit history based upon the requirements of the position.

Only complete applications will be considered therefore please complete the application in its entirety. Once the posting is removed from the website applications may no longer be allowed to be completed.