Reporting to the Business Manager the Office Manager supports the operational technological and administrative infrastructure of the Office of Communications & Marketing (OCM) ensuring that staff across multiple locations have the resources systems and support needed to deliver high-quality work aligned with the universitys mission.
Executive administrative support: provide high-level administrative support to OCM executive leadership.
General administrative support: serve as the first point of contact for visitors to OCM; take ownership of administrative processes and responsibilities on behalf of OCM including but not limited to mail and deliveries conference room reservations and meeting support parking administration and office supply management.
HR support: manage processes for onboarding new employees and offboarding departing employees; oversee payroll activities to ensure deadlines are met; manage student and temp hiring; provide support for the OCMs intern program.
Manage office physical space across multiple locations: oversee physical office space across multiple locations ensuring functionality safety and alignment with university standards.
Manage departmental equipment: oversee the ordering deployment tracking and maintenance of departmental equipment.
Required
High school diploma and four years of administrative experience in an office environment or bachelors degree and two years of administrative experience in an office environment
Knowledge Skills and Abilities
Exceptional customer service and interpersonal skills
Knowledge of basic office management
Excellent oral and written communications skills
Strong organizational skills and attention to detail
Commitment to supporting the workload of the entire team in a positive equitable and flexible manner
Strong personal initiative and ability to proactively manage and prioritize assigned tasks and meet deadlines
Professional integrity including a thorough understanding of confidentiality
Demonstrated judgment skills and tact in handling sensitive situations
Proficiency with the Microsoft Office software suite and Adobe applications
Understanding of basic computer hardware and software set-up and troubleshooting
Desire and ability to learn new processes technology and software as necessary to ensure the effective administration of the office
Preferred
Five or more years of administrative experience in an office environment
Experience in higher education
Work Location
Knoxville TN
This is an onsite position
Compensation and Benefits
UT market range: MR06
The university offers a highly competitive benefits package that includes health insurance and retirement plans through the State of Tennessee generous annual and sick leave accruals longevity pay tuition waivers and discounts and more. Find more information on UT Benefitshere
Application Instructions
For full consideration applicants must apply electronically and submit a cover letter resume and the names email addresses and phone numbers of three references. A minimum of two references should be current or previous supervisors.
About The College/Department/Division
The Office of Communications and Marketing is dedicated to advancing the universitys reputation. Staff members support the institutions mission and goals promote its successes and achievements inform and engage its stakeholders and ensure the integrity of its brand. We craft audience-focused communications based on data best-practices and emerging trends.
The division comprises several cross-functional teams employing professionals with expertise in design development video production content strategy feature writing editing marketing media relations internal communication and special events.
Additional Information on all postings provided by UTK
Required Experience:
IC
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