Bespoke Relocation Manager 3 Month Secondment

Bespoke Relocation Manager

Location - SGP and/Australia

Job type Secondment Fixed-Term Contract for 3 Months

• Start date 1st June 2026

• Ends 31st August 2026

Contract type Full time 40 hours per week

Hybrid working Two days office three days remote

Closing date - 9th January 2026

The Role

The Bespoke Relocation Manager is primarily responsible for managing the relocation services of our clients most senior employees globally. The role-holder operates as a strategic business partner of our clients providing them with an extraordinary level of support. It is imperative that the Bespoke Relocation Manager is able to think strategically communicate effectively and find solutions to any issues that might arise.

Moving countries for senior Executives that are typically time poor travel extensively but have the highest standards of living and expectations can be challenging but it is often when these stakes are highest that we deliver our best work.

We do not adopt a one service fits all approach to our services but tailor our programs to meet the specific requirement of the individual or family unit whilst keeping within the confines of the clients relocation policy.

You will be part of a first-class global team who work in partnerships to exceed the expectations of our growing client base.

Full training and support will be provided.

Main Duties and Responsibilities

You will be single point of coordination for employees and their families throughout their relocation process working with our specialist partner network across various services including:

• Household Goods Shipment.
• Sourcing and booking temporaryaccommodation.
• School searchservices.
• Areaorientation.
• Home finding assistance.
• Tenancy negotiation andrenewals.
• Settling in and tenancyreview.
• Language and interculturaltraining.
• Departures services
• Expense Management
• Pet Services
• Client specific services

In addition to building ongoing working relationships your daily tasks will also consist of

• Building up close working relationships with Client Human Resources teams.
• Understanding and adhering to client policies andprocedures.
• Management and support of our partners including home-search/education consultants inventory clerks estate agents as well as household goods partners and DSPs to deliver the very best collective service.
• Timely and accurately record updates into the company operating system (Ascent) as per company procedures.
• Run reports from Ascent asrequired.
• Resolving any issues andescalations.
• Ability to project manage multiple employees moves across different clients and industries
• Cost and revenue control to maximize profitability for each client per relocation orservice.
• Attending client reviews and presenting asrequired.
• Apply a concierge style to our services which can mean supporting unusual or challenging requests e.g. moving artwork horses domestic staff or hiring private jets

Experience: Skills /Abilities & Knowledge

• Minimum of 5 years of Relocation Services experience isrequired.
• In-house or on-site (client-side) experienceadvantageous.
• Knowledge of the end-to-end Relocation process to include third party involvement.
• General knowledge of household goods moving import export and third country moves (would be an advantage) or the skills to learn interpret and understand this information.
• Good understanding of customs documentation worldwide (would be an advantage) or the skills to learn interpret and understand this process.
• Knowledge of the APAC rental market is a plus.
• Commercial awareness to maximize the profitability aspect of each relocation
  
• Ability to establish build and maintain relationships both internally and externally
• Ability to display confidence and professionalism in all clientinteractions.
• Possess a consultative and proactiveapproach.
• Possess excellent written and verbal communicationskills.
• Possess good presentationskills.
• Demonstrate a strong attention to detail and accuracy with datamanagement.
• The ability to multi- task and work well underpressure.
• Ability to speak an additional language would beadvantageous.
• The ability to be flexible in a changing working environment and work both as part of a team and/or independently.
• Have the ability to think quickly and creatively and use your own initiative to solveproblems.
• Demonstrate effective time management and organizational skills with the ability to be flexible in an ever-changing working environment.
• Willingness to learn new skills and to undertake continuous professionaldevelopment.
• Have a passion for delivering outstanding clientservice.
• Advanced skills in Microsoft Office (Excel Power Point Word and Outlook) would be anadvantage.
• Open to global travel whenrequired.

Great PlaceToWork Boilerplate

At the beginning of 2025 K2 was recertified globally as a Great PlaceToWork.

Great PlaceToWorkis the global authority on workplace culture. To obtain the Great PlaceToWork accreditation a company must show that everyone who works for them has a consistently positive experience. They must prove that their leaders are caring and foster an environment in which everyone has a purpose can contributenew ideas and is able to access the resources that they need to thrive in their role.

As part of the Great PlaceToWork certification companies are scored within areas including trust values and leadership. K2sTrust Index score is 90% our Values score is 88% and our Leadership Effectiveness score is 92%.These scoresprovide us with further proof that we have built a business which nurtures inspires and challenges our people giving them everything they need to perform at the highest level. The result A passionate team perfectly positioned to deliver an exceptional customer experience.

K2 area Disability Confident CommittedEmployer.

Equal Opportunities: K2 has a strong commitment to achieving equality of opportunity and expects all employees to implement and promote this in their own work.

Health and Safety: K2 is committed to a healthy and safe working environment and expects all its employees to implement and promote its policy in all aspects of their work.

All candidatesrequireproof that they have the right to work. Satisfactory references will beand undertake a pre-employment healthcheck.

Please contact the HR team atif you need reasonable adjustments toparticipatein the recruitment process.

We look forward to hearing from you.

Required Experience:

Manager