Senior Manager, Technology Services & Strategy
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Job Location:
Monthly Salary:
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
Req Id:427322
At Bell our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world innovative digital solutions and seamless customer experiences. Its all developed and delivered by the members of #TeamBell and were always on the lookout for people with great skills and experiences.
We value diversity and provide a supportive inclusive community where all team members can succeed. And through our commitment to environmental social and governance initiatives you will feel good about the greater impact you will have making every day better for people as they connect work learn and play.
Join us. You belong at Bell.
Become an integral part of our Customer Experience team where you will be at the forefront of shaping our customer journeys. You will build on Bells Strategic Imperative to Champion Customer Experience and reinforce our commitment to put the customer first in everything we do. Design innovative customer-centric processes policies products and services while upholding our Customer-First Commitments to make it easier for customers to do business with Bell.
As part of our team you will be at the heart of our customer experiences.
Summary
As Senior Advisor Technology Services & Strategy you will play a critical role in defining and driving our technology vision through leadership of the following functions:
Key Responsibilities
Strategic Planning
- Support bi-annual strategic planning cycles and deep dives with outputs for C-suite leaders
- Enable cross-functional development execution and optimization of Bells Technology Services team strategy
- Establish and expand AI-focused practices and solutions across teams.
- Creation management and tracking of strategic programs and development of executive level communications
- Prepare presentations for internal strategy reviews as well as to support communications and organizational events
Stakeholder Management
- Assist with planning and carrying out SVP & EVP weekly team meetings
- Work with senior management business leaders and stakeholders to align on strategic goals
Transformation programs
- Facilitate the planning and implementation of Centres of Excellence (CoEs).
- Develop and support the implementation of change management plans and activities
What will you bring
- Growth Mindset: You believe in continuous learning improvement and adaptability. You embrace challenges and view setbacks as opportunities for growth
- Technology Expertise: Demonstrate a strong understanding of and willingness to learn about digital technologies and platforms with experience in Salesforce ServiceNow Google and/or AI preferred.
- Customer Focus: You are passionate about delivering exceptional customer experiences.
- Problem-Solving: You excel at solving complex problems crafting compelling narratives and finding efficient automated solutions.
- Strong Communication: You possess excellent written and verbal communication skills with a meticulous attention to detail and ability to drive consensus on proposed solutions.
- Analytical Mindset: You thrive on identifying areas for improvement possess strong analytical skills and are comfortable working with large datasets.
- Adaptability: You embrace ambiguity and can confidently present recommendations for next steps.
- Organization & Time Management: You are highly organized adept at prioritizing tasks managing multiple projects and meeting deadlines with accuracy.
Critical Qualifications
- Bachelors degree in Business administration Engineering Finance Information Technology or a related field.
- 5 years of experience in a role related to business strategy strategic planning or management consulting.
- Strong analytical skills; able to turn data into insights
- Excellent communication presentation and interpersonal abilities
- Skilled in project and change management ideally for large transformations
- Creative leader with strong organizational skills
- Capable of coordinating inter-connected deliverables
- Effective team player at all organization levels
- Bilingual (English/French) is a plus
#EmployeeReferralProgram
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Management
Job Status:Regular - Full Time
Job Location: Canada : Ontario : Toronto
Canada : Nova Scotia : Halifax
Canada : Ontario : Mississauga
Canada : Quebec : Montreal
Work Arrangement: Hybrid
Application Deadline: 01/04/2026
For work arrangements that are Hybrid successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that caring for our team members is at the heart of a healthy positive and thriving workplace. As part of our team youll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us youll be eligible for medical dental vision and mental health benefits that you can tailor to your specific needs. Plus as a Bell team member youll enjoy a 35% discount on our services and access exclusive offers from our partners.
At Bell we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued respected supported and that they belong.
Bell is committed to clarity in our hiring process. All roles posted are opportunities were actively recruiting for unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry email your recruiter or to make arrangements. If you have questions or feedback regarding accessibility at Bell we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.
Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect use and disclose your personal information.
Created: CanadaON Mississauga
Bellone of Canadas Top 100 Employers.
Required Experience:
Senior Manager
Key Skills
- Marketing
- Data Visualization
- Tableau
- Customer Segmentation
- Microsoft Powerpoint
- Investment Banking
- Strategic Planning
- Financial Modeling
- Customer relationship management
- Management Consulting
- Google Suite
- Analytics
About Company
Canada’s largest communications company, BCE leads the industry in providing advanced broadband communications networks and services to consumers and business customers across the country.
