VP Consulting Delivery

At Ensono our Purpose is to be a relentless ally disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications Ensono empowers our clients to keep up with continuous change and embrace innovation.

We canDo Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose.

Honesty

Reliability

Curiosity

Collaboration

Passion

About the role and what youll be doing:

The VP of Delivery Excellence is a senior executive responsible for ensuring the successful execution of consulting services and projects across the organization. This leader drives operational excellence customer satisfaction and continuous improvement scaling delivery capabilities and fostering a high-performing client-centric culture. The VP will define and execute delivery strategiesensure thedelivery organizationleveragestheappropriate technicalsolution elements and capabilities to deliver clientoutcomeslead transformation initiatives andensureeffective development andexecutionofget to greenplans for at risk projects while incorporating those learnings into continuous improvement roleserves as the client-facing and internal representation of delivery capability approach andresponsibilityand will fosterstrong relationships with client leadership tofacilitateeffective project and service delivery and client satisfaction.

Key Responsibilities:

• Strategic Leadership

• Define and execute the overall consulting deliveryexcellencestrategy aligned with company goals.

• Together with Global Operations leader lead transformation initiatives to improve delivery efficiency quality and client outcomes.

• Serve as executive sponsor on strategic engagements.

• Champion building a rich team culture where people and clients thrive.

• Project Delivery & Governance

• Together with Global Operations leaders ensure consistentapplication of project and delivery best practices tools & processes

• Implementgovernance frameworks and quality assurance processes.

• Implement andMonitor KPIs and delivery metrics to ensure project success and profitability.

• Strengthen delivery assurance and client support across all engagements.

• Accountable for managing anddelivering onclient contractual commitments.

• Team & Resource Management

• Build and lead high-performing delivery teams across multiple geographies.

• Evaluate delivery project management capabilities andexecute needed remediation to ensure delivery excellence

• Ensure effective andappropriateresourceallocation andutilizationacrossprojects..

• Drive team processes and champion organizational scaling.

• Client Engagement

• Ensurehigh levelsof customer satisfaction (CSAT) and loyalty.

• Act as a senior point of contact for clients resolving escalations and aligning expectations.

• Own andmaintainsenior/executive client relationships.

• Collaborate with sales and account management to support pre-sales and delivery alignment.

• Operational Excellence

• Optimizedelivery tools frameworks and technologies.

• Curate regular reporting to regional and global executives on key account health metrics and risks.

• Champion innovation in service delivery including adoption of automation cognitive solutions andDevSecOpspractices.

• Evaluate and implement emerging technologies to enhance service offerings and client outcomes.

• Ensure global delivery consistency and compliance with industry standards and regulations.

We want all new Associates to succeed in their roles at Ensono. Thats why weve outlined the job requirements below. To be considered for this role its important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications we still encourage you to apply.

Required Qualifications

• Bachelors degree in Business Engineering or related field; MBA or advanced degree preferred.

• 15 years of experience in consulting delivery project management or PMO leadership.

• 10 years in senior leadership roles within matrixed environments.

• Proventrack recordin delivery excellence enablement strategy and client success.

• Experience managing large project budgets (500K6M) and programs with significant annual revenue impact.

• Strong knowledge of delivery methodologies and governance practices.

• Excellent leadership communication and strategic thinking skills.

• Demonstrated ability to scale organizations lead complex transformations and foster high-performing teams.

• Experience orchestrating post-acquisition integration activities to unify teams processes and systems.

Preferred Qualifications

• People-first mindset with a focus on building strong relationships accelerating growth and enabling sustainable change.

• Experience launching platforms or initiatives that standardize consulting and account management practices improving gross margin revenue predictability and delivery quality.

• Global experience overseeing teams and disciplines across multiple regions.

• Experience withlegacyenvironmentsmodernization data & digital and cloudplatformsa plus.

Why Ensono

Ensono is a place to make better happen for our clients and for your career. You can do great things through innovation or collaboration by learning or volunteering or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.

We are a client-facing business but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site you can choose to work from home or in our Ensono offices.

Some of our benefits include:

• Unlimited Paid Days Off
• Three health plan options through Blue Cross Blue Shield
• 401k with company match
• Eligibility for dental vision short and long-term disability life and AD&D coverage and flexible spending accounts
• Paid Maternity Leave Paternity Leave and Sabbatical Leave
• Education Reimbursement Student Loan Assistance or 529 College Funding
• Enhanced fertility coverage
• Wellness program
• Depending on location ability to take advantage of fitness centers
• Flexible work schedule

As of the date of this posting a good faith estimate of the current pay scale for this role is $200000 to $250000 annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills experience internal equity and business addition to base salary other compensation programs depending on eligibility include an annual bonus plan based on company and an equity grant under our Associate Equity Appreciation Program.

Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or other legally protected basis in accordance with applicable law.

Pay transparency nondiscrimination statement/posting OFCCPs pay transparency policy can be found on OFCCPs website.

If you need accommodation at any point during the application or interview process please let your recruiter know or email .

Required Experience:

Exec