The Product & Technology Strategy Lead will be a pivotal leader of the corporate strategy team reporting to the Chief Strategy Officer and working very closely with our President CPO and COO and other members of Executive team on shaping the future of ServiceNows strategy.
This leader will sit at the intersection of technology trends product innovation and corporate vision ensuring our product portfolio evolves in step with customer needs technological advances and competitive dynamics.
The ideal candidate brings a balance of strategic insight and operational rigorable to anticipate market shifts articulate a compelling vision for the future of AI and translate insights into clear product priorities that drive growth and category leadership. This person will work closely with the Product Marketing Finance and Sales leaders to turn strategy into impact.
Key responsibilities:
Market & Trend Analysis: Have a pulse on the industry technology and market trends (with a focus on AI and SaaS) to proactively identify market shifts and long-term implications on our portfolio and product strategy.
Portfolio Strategy: Derive key big rocks to focus the organization that will have business impact and create a cohesive experience across platform and business units to our customers.
Thought Leadership: Partner with executive leadership to shape and communicate the companys perspective on the future of AI and workflowsboth internally and externally ( customer briefings industry forums).
Cross-Functional Leadership: Collaborate with Product Engineering GTM and Finance Leaders to ensure product strategy aligns with corporate objectives and delivers measurable business outcomes.
Executive Influence: Support development and curation of Board meetings and exec offsites by facilitating robust discussions on decisions tradeoffs and priorities.
Qualifications :
- 10 years of experience in product strategy corporate strategy or management consulting within SaaS AI or enterprise technology.
- Deep understanding of SaaS business models AI/ML technologies and workflow automation markets.
- Demonstrated ability to synthesize complex market and technology signals into clear strategic recommendations.
- Strong executive presence and communication skills with ability to articulate and influence internal and external stakeholders.
- Track record of influencing product roadmaps and portfolio decisions in a high-growth environment.
- Analytical structured thinker who thrives in ambiguity and can balance long-term vision with near-term execution.
For positions in this location we offer a base pay of $278700 - $473800 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Full-time
The Product & Technology Strategy Lead will be a pivotal leader of the corporate strategy team reporting to the Chief Strategy Officer and working very closely with our President CPO and COO and other members of Executive team on shaping the future of ServiceNows strategy.This leader will sit at the...
The Product & Technology Strategy Lead will be a pivotal leader of the corporate strategy team reporting to the Chief Strategy Officer and working very closely with our President CPO and COO and other members of Executive team on shaping the future of ServiceNows strategy.
This leader will sit at the intersection of technology trends product innovation and corporate vision ensuring our product portfolio evolves in step with customer needs technological advances and competitive dynamics.
The ideal candidate brings a balance of strategic insight and operational rigorable to anticipate market shifts articulate a compelling vision for the future of AI and translate insights into clear product priorities that drive growth and category leadership. This person will work closely with the Product Marketing Finance and Sales leaders to turn strategy into impact.
Key responsibilities:
Market & Trend Analysis: Have a pulse on the industry technology and market trends (with a focus on AI and SaaS) to proactively identify market shifts and long-term implications on our portfolio and product strategy.
Portfolio Strategy: Derive key big rocks to focus the organization that will have business impact and create a cohesive experience across platform and business units to our customers.
Thought Leadership: Partner with executive leadership to shape and communicate the companys perspective on the future of AI and workflowsboth internally and externally ( customer briefings industry forums).
Cross-Functional Leadership: Collaborate with Product Engineering GTM and Finance Leaders to ensure product strategy aligns with corporate objectives and delivers measurable business outcomes.
Executive Influence: Support development and curation of Board meetings and exec offsites by facilitating robust discussions on decisions tradeoffs and priorities.
Qualifications :
- 10 years of experience in product strategy corporate strategy or management consulting within SaaS AI or enterprise technology.
- Deep understanding of SaaS business models AI/ML technologies and workflow automation markets.
- Demonstrated ability to synthesize complex market and technology signals into clear strategic recommendations.
- Strong executive presence and communication skills with ability to articulate and influence internal and external stakeholders.
- Track record of influencing product roadmaps and portfolio decisions in a high-growth environment.
- Analytical structured thinker who thrives in ambiguity and can balance long-term vision with near-term execution.
For positions in this location we offer a base pay of $278700 - $473800 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Full-time
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