Job ID: 40830 Location: Aberdeen Aberdeenshire UK
Responsibilities
- Accountable for safely executing service operations at expert level including trials in line with given standards and defined scope
- Execute defined service tasks self-responsibly while adhering to given work instructions. Support to create and improve work instructions.
- Document and report defined scope of work conduct (KPI performance) reviews with customers. Create and communicate performance reports and recommendations to customers.
- Troubleshoot service situations and handle objections professionally
- Achieve customer satisfaction and ensure all business and service activities meet/exceed customer KPIs.
- Capture & share customer insights and opportunities for new projects to support organic growth
- Extend customer relationships at all technical and operational levels.
- Compliance & Safety: ensure adherence to given standards promote a safety culture ensure implementation of competency framework and on-time execution of required trainings.
- Onboard and train Technical Field Service team
Requirements
- Bachelor or Masters Degree in Chemicals or Chemical / Petroleum Engineering
- Optional with proven experience: Chemical Technician or Oil and Gas Technician.
- 5-10 year of experience in the oil and gas field and/or laboratory.
- Communication skills: communicate effectively with team and various customer stakeholders
- Problem-solving skills and handling of objections
- Inspiring customer confidence delivering results and meeting customer expectations
#LI-EP1
Our Offer
- Employee Assistance Program
- Private Medical Insurance
- Long Service Awards
- Pension Plan
- Employee Referral Program
- Parental Leave
- Buy Sell Holiday Policy
Your Contact
Emilia Pietrzak-Kosiewicz
Talent Acquisition Partner
Telephone:mobile: 48 E-mail:
Clariant is a Swiss-based global specialty chemicals company which is concentrated and developed in three business units: Care Chemicals Catalysts and Adsorbents & Additives. Our purpose as a company is reflected in our tagline Greater chemistry - between people and planet which considers the principles of customer innovation and people orientation as well as a focus on creating solutions to foster sustainability in different industries by offering high-value and high-performance chemical specialties.
At Clariant we believe that diversity equity and inclusion are essential to our success. We strive to cultivate a workplace where all employees feel welcomed respected supported and valued. Our diverse workforce allows us to tap into a wealth of perspectives experiences and capabilities that drive innovation. We are committed to ensuring equal opportunities for professional growth and advancement across all levels of the organization based on objective criteria and regardless of gender gender identity race ethnicity religion protected veteran status age disability sexual orientation or other aspects of diversity in accordance with the relevant governing laws. By bringing together talented individuals with diverse backgrounds and viewpoints we gain the agility to meet the evolving needs of our global customers and communities. Join our team to help advance our mission of fostering a culture of belonging where everyone can thrive.
Required Experience:
IC
Job ID: 40830 Location: Aberdeen Aberdeenshire UKResponsibilitiesAccountable for safely executing service operations at expert level including trials in line with given standards and defined scopeExecute defined service tasks self-responsibly while adhering to given work instructions. Support to cr...
Job ID: 40830 Location: Aberdeen Aberdeenshire UK
Responsibilities
- Accountable for safely executing service operations at expert level including trials in line with given standards and defined scope
- Execute defined service tasks self-responsibly while adhering to given work instructions. Support to create and improve work instructions.
- Document and report defined scope of work conduct (KPI performance) reviews with customers. Create and communicate performance reports and recommendations to customers.
- Troubleshoot service situations and handle objections professionally
- Achieve customer satisfaction and ensure all business and service activities meet/exceed customer KPIs.
- Capture & share customer insights and opportunities for new projects to support organic growth
- Extend customer relationships at all technical and operational levels.
- Compliance & Safety: ensure adherence to given standards promote a safety culture ensure implementation of competency framework and on-time execution of required trainings.
- Onboard and train Technical Field Service team
Requirements
- Bachelor or Masters Degree in Chemicals or Chemical / Petroleum Engineering
- Optional with proven experience: Chemical Technician or Oil and Gas Technician.
- 5-10 year of experience in the oil and gas field and/or laboratory.
- Communication skills: communicate effectively with team and various customer stakeholders
- Problem-solving skills and handling of objections
- Inspiring customer confidence delivering results and meeting customer expectations
#LI-EP1
Our Offer
- Employee Assistance Program
- Private Medical Insurance
- Long Service Awards
- Pension Plan
- Employee Referral Program
- Parental Leave
- Buy Sell Holiday Policy
Your Contact
Emilia Pietrzak-Kosiewicz
Talent Acquisition Partner
Telephone:mobile: 48 E-mail:
Clariant is a Swiss-based global specialty chemicals company which is concentrated and developed in three business units: Care Chemicals Catalysts and Adsorbents & Additives. Our purpose as a company is reflected in our tagline Greater chemistry - between people and planet which considers the principles of customer innovation and people orientation as well as a focus on creating solutions to foster sustainability in different industries by offering high-value and high-performance chemical specialties.
At Clariant we believe that diversity equity and inclusion are essential to our success. We strive to cultivate a workplace where all employees feel welcomed respected supported and valued. Our diverse workforce allows us to tap into a wealth of perspectives experiences and capabilities that drive innovation. We are committed to ensuring equal opportunities for professional growth and advancement across all levels of the organization based on objective criteria and regardless of gender gender identity race ethnicity religion protected veteran status age disability sexual orientation or other aspects of diversity in accordance with the relevant governing laws. By bringing together talented individuals with diverse backgrounds and viewpoints we gain the agility to meet the evolving needs of our global customers and communities. Join our team to help advance our mission of fostering a culture of belonging where everyone can thrive.
Required Experience:
IC
View more
View less
Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
