Ocean Export Customer Service Coordinator
Share
Job Location:
Monthly Salary:
Experience Required:
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Our clients are part of an International shipping organisation with offices overseas and offers global Logistics solutions Worldwide. They are currently looking for an Ocean Export Customer Service Coordinator to join their team at their offices based near Romford.
The purpose of the role: To provide excellent customer service whilst helping to manage the export process. The role will be working on FCL export shipments.
Duties will include:
Responding to calls and emails from customers
Opening files and put booking on the in house system
Liaison with Shipping Line to place booking
Send confirmation to customers and update the system
Liaise with export documentation department to ensure everything was in place
Liaison with overseas offices/agents
Organise collections where necessary
Deal with any queries or problems that may arise
Dealing with any queries or problems that may arise.
Requirements
To be successful for the role you will ideally have some experience of working with a shipping freight or logistics organisation ideally within sea freight exports. You will have good customer service skills and be able to work in a small team.
Benefits
Required Skills:
To be successful for the role you will ideally have some experience of working with a shipping freight or logistics organisation ideally within sea freight exports. You will have good customer service skills and be able to work in a small team.
Company Industry
IT Services and IT Consulting
Key Skills
- Access
- Business Administration
- Airbus
- ETL
- Information Security
- Lorry Driving
