Aviation Client Advisor

Dallas, IA - USA

Monthly Salary: Not Disclosed

Posted on: 21 hours ago

Vacancies: 1 Vacancy

Job Summary

Full-time

Description

Job Title- Aviation Client Advisor

Department- Elevate Digital Marketplace

Reports to- Vice President Sales and Global Strategic Partnerships

Location- Dallas TX

Who we are-

Elevate Jet is the modern evolution of Elevate Aviation Group bringing nearly thirty years of private aviation expertise into a new technology-driven era. As the FAA-certificated airline within the organization Elevate Jet manages and operates aircraft directly while offering advisory acquisition and management services. Built for clients whose time is their most valuable asset Elevate Jet pairs operational mastery with seamless technology to make private aviation as simple as it should be.

Summary of position-

The Aviation Client Advisor is the front line conversion role for inbound demand. This position serves as the first touchpoint for clients entering the Elevate Jet ecosystem responsible for quickly understanding intent guiding clients through the right booking path and ensuring each prospect lands in the service model that best fits their needs. The Advisor combines consultative selling product fluency and real time support to convert both inbound and outbound interest into confident bookings long term relationships or strategic handoffs to PJS or the additional products and offerings.

Essential Duties & Responsibilities-

Respond to inbound app requests web leads and help prompts with intent speed professionalism and a consultative approach.
Conduct discovery conversation to understand trip purpose urgency preferences and service expectations.
Build rapport quickly and guide clients through our offerings including but not limited to app self-service or assisted bookings Jet Card and Membership Programs PJS Concierge Services and Owner Services.
Maintain a clean disciplined pipeline with accurate activity tracking and forecasting within our CRM platform.
Collaborate with outside sales representatives to ensure seamless client handoff and continuity of service.
Work closely with marketing and operations teams to optimize lead flow client experience and conversion outcomes.
Re-engage dormant or previously quoted prospects to renew interest and advance them to active opportunities.

Knowledge Skills & Abilities-

Excellent verbal and written communication skills with the ability to engage clients and build trust quickly.
Strong follow-through and organizational skills with consistent attention to detail and documentation.
Proficiency with CRM platforms and lead management tools.
Demonstrated ability to thrive in a dynamic high-volume environment with multiple concurrent opportunities.
Driven by responsiveness accuracy and client care.
Naturally relationship-oriented and confident in consultative selling.
KPI Driven and comfortable working in a performance-oriented environment.
Ability to operate in a fast moving environment with many simultaneous deals.

Education & Experience-

Bachelors degree or equivalent work experience.
24 years of sales experience ideally in aviation hospitality travel services or other high-touch premium service environments.
Aviation experience a plus.

Schedule & Travel-

Standard business hours are expected in this role with the ability to work outside normal business hours and/or holidays as needed.
Ability to travel as required up to 20%

Miscellaneous-

FLSA Status- Full Time exempt
Lifting requirements- Up to 25lbs
U.S. work authorization is a precondition of employment. Applicants must be authorized to work for ANY employer in the U.S. both now and at all future times. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

About Elevate Aviation Group-

Elevate Aviation Group is a privately held aviation organization established in 1995 comprising Private Jet Services (PJS) Elevate Jet and Elevate MRO. Together these divisions serve every stage of private aviation from first inquiry and flight planning to aircraft acquisition management and maintenance.

We occupy a rare position in private aviation combining the scale and resources of a national organization with the agility and discretion of a boutique firm. Operating at the standard of aviation excellence means holding our people to that same standard. Our teams anticipate needs take ownership and approach every mission with care precision and this world the greatest cost is not the flight itself but the cost of not arriving when it matters most.

As we enter our fourth decade we are revolutionizing how we approach the market building a technology-enabled system that empowers our people to focus on what they do best: anticipating problems before they occur so they never reach our clients and providing a frictionless calm experience from departure to destination. For nearly thirty years we have supported some of the most defining moments in modern historyfrom presidential campaigns and global sporting events to world tours and humanitarian missionsall with an unwavering commitment to flawless execution.

We are the architects of seamless arrival.

Required Experience:

Unclear Seniority

Full-timeDescriptionJob Title- Aviation Client AdvisorDepartment- Elevate Digital MarketplaceReports to- Vice President Sales and Global Strategic PartnershipsLocation- Dallas TXWho we are-Elevate Jet is the modern evolution of Elevate Aviation Group bringing nearly thirty years of private aviation ...