Global Talent Acquisition Operational Excellence Lead

Galderma is the emerging pure-play dermatology category leader present in approximately 90 countries. We deliver an innovative science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981 we have dedicated our focus and passion to the human bodys largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin we are in shapes our lives we are advancing dermatology for every skin story.

We look for people who focus on getting results embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all they must be passionate about doing something meaningful for consumers patients and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company we embrace diversity and respect the dignity privacy and personal rights of every employee.

At Galderma we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled direct impact.

Position overview

The Global Recruitment Operational Excellence Lead at Galderma is a leadership role responsible for designing driving and executing world-class recruitment operations processes SLAs policies across all regions and business units. The role ensures operational efficiency process consistency and continuous improvement throughout the global talent acquisition organization. This individual will indirectly manage an eco-system of various professionals within the organisation being primarily : In-House Recruiters RPO Recruiters HRIS Procurement Hiring Managers Candidates and collaborate closely with regional and functional recruitment leaders HR and business stakeholders to deliver best-in-class candidate and hiring manager experiences.

Key Responsibilities

• Develop and execute a global recruitment operations operational plan made of initiatives aligned with overall business objectives and talent acquisition goals.
• Lead the standardization and optimization of recruitment processes create hiring managers & Recruiters Trainings ensure right policies are created & adapted and tools to drive efficiency scalability and compliance.
• Implement and oversee global recruitment technology platforms (ATS CRM analytics tools) ensuring adoption training and continuous improvement.
• Establish and monitor key performance indicators (KPIs) and metrics to measure recruitment effectiveness operational efficiency and service delivery.
• Drive continuous improvement initiatives leveraging data and market insights to identify process gaps and implement innovative solutions.
• Partner with regional and functional recruitment leaders to ensure consistent delivery of operational excellence and support local adaptation where necessary.
• Ensure compliance with global and local regulations data privacy standards and company policies throughout all recruitment activities.
• Manage vendor relationships and oversee the performance of external recruitment solutions partners (RPO Background Check Vendors Recruitment Agencies etc....)
• Champion a culture of operational excellence customer focus and innovation within the global talent acquisition function & Beyond

Qualifications & Experience

• Bachelors degree in Human Resources Business Administration Sciences or related field; advanced degree preferred.
• Significant experience in recruitment operations or talent acquisition with at least 5 years in a global leadership role with a focus on process improvements TA Technology Implementation User Experience Improvements Compliance Reporting & Analytics
• Proven track record of designing and implementing global recruitment operations strategies and process improvements.
• Extensive experience with recruitment technologies (ATS CRM automation and analytics tools).
• Strong analytical skills with the ability to interpret data create actionable insights and drive decision-making.
• Excellent communication stakeholder management and influencing skills across cultures and seniority levels.
• Strong project management skills (PMO / GPO background an asset) and experience managing large-scale cross-functional projects.
• Ability to thrive in a fast-paced complex and matrixed global environment.
• Fluency in English; additional languages are an advantage.

Key Competencies

• Strategic thinking and problem-solving
• Operational excellence and continuous improvement mindset
• Change management
• Cross-cultural collaboration
• Customer orientation
• Results-driven

Location & Travel

This is a global role based within our Global Hub in Cracow with flexibility for remote work (3 Days / Week in the Office is required).

Reporting Line

Reports to: Global Head of Total Talent