Drain Technician

Position Title: Drain Technician (Plumbing)

Reports To: Field Supervisor or General Manager

Status: Full-time Regular position

Category:Plumbing

Location Name: Becht/Givens Service Experts

Location Address: 2999 Industrial Pkwy Jeffersonville IN 47130

Join the team of experts and realize your true potential!

Why You Should Join the Service Experts Team

Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training support and an opportunity for unlimited professional growth. Join us and become an EXPERT!

Position Summary:

Under direct supervision performs drain opening and drain cleaning work on residential and light commercial drain waste and venting (DWV) systems. Communicates with customers to answer questions resolves problems and ensures complete customer satisfaction. Offers products and services to customers. Works under the direction of the Plumbing Manager or General Manager.

Key Responsibilities:

• Inspects using cameras or other means DWV systems to identify problems and potential problems to prevent premature and unexpected blockages.
• Services and/or replaces as allowed by local code garbage disposals toilets traps sewage ejectors check valves or other components and devices that may be connected to the DWV system.
• Installs clean outs or other piping necessary to access and clean DWV systems.
• Operates various sizes of cable machines as well as jetting equipment
• Uses all safety tools and equipment issued by the company as instructed by the Plumbing Manager or General Manager
• Ensures company property vehicles cable machines jetters cameras line location equipment and other tools are properly maintained and routinely serviced
• Safely operates company vehicles while towing jetters or other equipment
• Contacts Plumbing Manager or General Manager when DWV repairs requires a Journey Level Plumber or higher to complete as required by local code
• Responsible with the Installer for keeping installation vehicle clean and neat both inside and outside in keeping with the companys professional image
• Performs duties so as to deliver of excellent customer service and sustain high levels of customer satisfaction as needed or required completes all paperwork in a neat accurate thorough and timely manner
• Represents the company professionally honestly and ethically. This includes avoiding using language that may be considered offensive on the job site.
• Performs similar/other duties as needed or assigned
• Regular reliable attendance

Health & Safety Roles and Responsibilities:

• Reports any unsafe acts conditions and hazards to direct supervisor/manager immediately
• Reports any contravention of legislation or company policy procedure or program to direct supervisor/manager immediately
• Corrects substandard acts or conditions within area of control
• Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s)
• Never removes or renders ineffective any safety guards devices or clothing prescribed to be in place or worn
• Complies with the general rules as prescribed by company program(s) procedure(s)
• Operates devises or equipment as prescribed by company program(s) or procedure(s)
• Participates in any safety initiatives teams or committees
• Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately
• Provides input on developing safety initiatives and plans to eliminate exposures that could cause accidents
• Does not perform any act that may endanger the safety or well-being of others
• Does not engage in any pranks contests or rough boisterous behavior
• Works in compliance with applicable legislative requirement

Desired Skills and Qualifications:

• High school diploma or equivalent
• Must possess all valid licensing or certification as may be required by federal state provincial or local governmental laws or regulations for the geographical work area
• Proficient mechanical aptitude and the ability to operate all necessary tools and equipment
• Proficient and able to operate all necessary tools and equipment to perform various service projects
• Effective communication skills to communicate with customer and resolve customer issues complaints or concerns
• Effective and efficient time-management and organizational skills
• Valid drivers license with acceptable driving record
• Available to work flexible hours and on-call shifts as needed
• Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics basements and crawl spaces to access HVAC units. Ability to continually climb balance stoop kneel crouch and/or crawl
• Ability to work in a variety of environmental conditions including but not limited to the following: hot cold outdoor indoor dry humid slippery surfaces heights and congested areas
• Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt
• Natural or corrected vision to see and focus for close distance peripheral vision with normal depth perception
• Ability to lift up to 100 pounds and ability to lift and carry items weighing up to 50 pounds

What Do We Offer You as a Service Experts Employee

Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee.

• Competitive Pay including incentive opportunities for many positions
• Paid Time Off and Company Holiday Pay
• Medical /Dental /Vision Insurance programs
• 401(k) Retirement Savings Plan with company matching contributions
• Life Insurance for you and options you can elect for your family
• Short-term and Long-term disability insurance options that protects you and your family if you are unable to work
• Supplemental benefit programs such as: Legal advice pet insurance health advocacy programs
• World Class Training opportunities through our Experts University
• Career Development opportunities

Service Experts Heating & Air Conditioningis an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.

The job description is not intended to be a complete list of all responsibilities duties or skills required for the job and is subject to review and change at any time with or without notice in accordance with the needs of Service Experts.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations upon request for individuals to participate in the application and hiring process. To request an accommodation please email