Product Manager, Insurance
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Job Location:
Boston, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
About InvoiceCloud:
InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025 including USA TODAY and Boston Globe Top Workplaces multiple SaaS Awards wins for Best Solution for Finance and FinTech and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services as well as our leadership in AI maturity and responsible innovation. Its an award-winning purpose-driven environment where top talent thrives. To learn more .
Wereseeking a customer-focused Product Manager to support and growInvoiceCloudsInsurance vertical. This roleis responsible fordeeply understanding customer needs defining clear business requirements and ensuring our solutions reflect the evolving needs of Insurance billers and payers. You will develop deepexpertisein Insurance agent workflows and use that understanding to shape a clear product vision inform feature and design prioritization and evaluate market opportunities.
As a key product representative across teams you will help shape roadmap priorities support customer-facing initiatives and drive alignment around product direction and business outcomes. You will collaborate closely with Engineering Implementations Integrations Customer Success Sales and Product Marketing to support customer launches improve vertical workflows and strengthen end-to-end digital payment experiences.
Key Responsibilities
Customer Centric
- Serve as the Voice of the Customer gathering insights through interviews workflow reviews research and data analysis.
- Evaluate customer workflows competitive dynamics and partner needs toidentifyhigh-impact product opportunities and create actionable product requirements.
- Partner with UX/UI to translate customer insights and workflow needs into thoughtful interface and experience decisions.
- Support customer meetings product demonstrations and on-site visits that deepen understanding of user needs.
Takes Ownership
- Own and prioritize the Insurance product backlog ensuring alignment with vertical strategy and customer needs.
- Maintain and communicate the Insurance roadmap providing rationale for prioritization and expected outcomes.
- Write clear actionable user stories epics and acceptance criteria that guide Engineering and UX delivery. Facilitate collaboration between Engineering UX and business teams by providing context rationale and clear expectations
- Strengthen operational readiness by ensuring internal teams have the inputs assets and clarity needed to execute efficiently.
- Ensure product requirements and documentation reduce rework and cycle time.
- Define and track success metrics to evaluate impact and inform future prioritization.
Innovative
- Use A/B tests analytics surveys and usability studies to evaluate opportunities and iterate quickly.
- IdentifyInsurance-specific workflow challenges and propose innovative solutions.
- Leverage GenAI to accelerate creation of user stories analyze customer feedback at scale and surface insights.
- Explore emerging trends in the Insurance and payments space to inform design and long-term direction
Qualifications
- 4 years of SaaS product management experience
- 2 years of experience in the Insurance industry.
- BA/BS in Computer Science Engineering Business or related fields; advanced degree preferred.
- Experience using analytics instrumentation and user research to guide product decisions.
- Strong quantitative analytical and competitive research skills.
- Exceptional communication skills with the ability to articulate both strategic vision and tactical detail.
- Demonstrated ownership mentality with attention to detail and a passion for product excellence.
Benefits:
We offer a competitive benefits program including:
- Medical dental vision life & disability insurance
- 401(k) plan with company match
- Flexible Time Off (FTO) wellbeing days paid holidays and summer Fridays
- Mental health resources
- Paid parental leave & Backup Care
- Tuition reimbursement
- Employee Resource Groups (ERGs)
Base salary is onecomponentof total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay. The aboverepresentsthe expected base compensation range for this job requisition.Ultimately indeterminingyour paywellconsider many factors including but not limited to skills experience qualifications geographic location and other job-related factors.
InvoiceCloud is committed to providing equal employment opportunities to all employees and applicants. We do not tolerate discrimination or harassment of any kind based on race color religion age sex nationality disability genetic information veteran or military status sexual orientation gender identity or expression or any other characteristic protected under applicable laws.
This commitment applies to all aspects of employment including recruitment hiring placement promotion termination layoff recall transfer leave compensation and training.
If you require a disability-related or religious accommodation during the application or recruitment process and wish to discuss possible adjustments please contact .
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For recruitment agencies: InvoiceCloud does not accept unsolicited resumes from agencies. Please do not forward resumes to our job aliases employees or any other company location. InvoiceCloud is not responsible for any fees associated with unsolicited submissions.
Required Experience:
IC
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
About Company
Invoice Cloud provides simple online electronic bill payment solutions that improve customer engagement and increase e-payment adoption. Schedule A Demo Today.
